Everything you need to know about First Utility
First Utility are an energy and gas supplier who started selling broadband in 2017.
Founded in Warwick in 2008 they began by offering broadband solely to their own energy customers before opening up access to the general public in May 2017.
First Utility have made a name for themselves for their simple, transparent pricing with no set-up or hidden costs, free line rental, free postage and packaging, free wireless router and UK-based call centres.
All of First Utility’s broadband deals come with unlimited downloads.
Unlike other ISPs like Sky, BT and TalkTalk, they also promise not to hike up prices at the end of the minimum 18 month term.
What can you get with First Utility?
First Utility offer ADSL broadband with speeds up to 17Mbps. Contracts are for 18 months and start at £18.99 a month.
First Utility offer two types of Calls packages with their broadband. Evening and Weekend Calls costs £3 a month, while adding Anytime Calls adds £7 a month to your bill.
Both of these packages give you free local and national calls to 01, 02 and 03 numbers. For customers without any calls added to their monthly deal, calls to landlines cost 10p per minute, 0845, 0870, 090, 118, 084 & 087 numbers cost 12p per minute, and calls to UK mobiles cost 11.5p per minute.
There are no mobile calls packages available through First Utility.
First Utility offer two kinds of fibre broadband where it is available: up to 38Mbps and up to 76Mbps.
First Utility don’t have any TV packages bundled in with their broadband.
As of September 2017, there are no First Utility business broadband deals on offer.
Why choose First Utility?
First Utility are a relatively new entrant to the home broadband market but their straightforward pricing and competitive deals, especially for ADSL, make them an attractive option.