Gigabit broadband
Gigabit broadband All
Yes, I/ we do 11%
No, I/ we don't 54%
Don't know 35%
Unweighted N 2104
The UK national average broadband speed is around 80 megabits per second (Mbps).
"Gigabit broadband" means internet access speeds of around 1,000 megabits per second.
Thinking about your home...Do you currently have Gigabit broadband?
Gigabit broadband
11%
54%
35%
Yes, I/ we do No, I/ we don't Don't know
The UK national average broadband speed is around 80 megabits per second (Mbps).
"Gigabit broadband" means internet access speeds of around 1,000 megabits per second.
Thinking about your home...Do you currently have Gigabit broadband?
Reason for not having Gigabit broadband
Reason for not having Gigabit broadband All
It is too expensive for my household 13%
It is not available to my household 24%
I generally don't need Gigabit broadband 16%
I had not heard of Gigabit broadband before taking this survey 39%
None of these 3%
Don't know 5%
Unweighted N 1141
You previously said that you do not have Gigabit broadband at home…
Which ONE, if any, of the following is the MAIN reason for this? (Please select the option that best applies)
Reason for not having Gigabit broadband
13%
24%
16%
39%
3% 5%
It is too expensive for my household It is not available to my household
I generally don't need Gigabit broadband I had not heard of Gigabit broadband before taking this survey
None of these Don't know
You previously said that you do not have Gigabit broadband at home…
Which ONE, if any, of the following is the MAIN reason for this? (Please select the option that best applies)
Social Tariffs awareness
Social Tariffs awareness All
Yes, I had 17%
No, I hadn't 83%
Unweighted N 2104
Some broadband providers are offering cheaper deals for customers who might be struggling to afford broadband, called 'Social Tariffs'.
Before taking this survey, had you ever heard of 'Social Tariffs'?
Social Tariffs awareness
17%
83%
Yes, I had No, I hadn't
Some broadband providers are offering cheaper deals for customers who might be struggling to afford broadband, called 'Social Tariffs'.
Before taking this survey, had you ever heard of 'Social Tariffs'?
Social Tariff status
Social Tariff status All
I/ we are currently on a Social Tariff 7%
I/ we are not currently on a Social Tariff, but we are eligible for this 16%
I/ we are not eligible for a Social Tariff 43%
I/ we don't know whether we are currently eligible for a Social Tariff 34%
Unweighted N 357
As a reminder, some broadband providers are offering cheaper deals for customers who might be struggling to afford broadband, called 'Social
Tariffs'.
Which ONE of the following BEST applies to you, regardless of whether you currently have home broadband or not?
Social Tariff status
7%
16%
43%
34%
I/ we are currently on a Social Tariff I/ we are not currently on a Social Tariff, but we are eligible for this
I/ we are not eligible for a Social Tariff I/ we don't know whether we are currently eligible for a Social Tariff
As a reminder, some broadband providers are offering cheaper deals for customers who might be struggling to afford broadband, called 'Social
Tariffs'.
Which ONE of the following BEST applies to you, regardless of whether you currently have home broadband or not?
