Everything you need to know about Zzoomm broadband
Zzoomm is a UK broadband provider specialising in full-fibre internet connections.
It offers high-speed residential broadband over independent fibre infrastructure, serving selected towns and communities across England.
Following its merger with FullFibre, Zzoomm has expanded its network coverage and brought the former BeFibre retail operation under the Zzoomm brand.
Where is Zzoomm broadband available?
Zzoomm serves selected towns and communities across England through its full-fibre network.
The combination with FullFibre has substantially increased the number of properties covered by the wider business.
However, coverage varies considerably between individual addresses.
Not every home in a town served by the network will necessarily be ready for installation.
Because Zzoomm uses independent fibre infrastructure, its availability can differ from providers using the Openreach network.
Check your full address before choosing a package.
What happened to FullFibre and BeFibre?
Zzoomm and FullFibre completed their merger in March 2025.
FullFibre had operated independent fibre infrastructure, while BeFibre was one of the retail brands offering broadband over that network.
The combined business subsequently brought its operations and consumer services together under the Zzoomm brand.
In 2026, former BeFibre customers began receiving Zzoomm-branded communications, bills and account information.
The consolidation means customers should look to Zzoomm for current retail broadband products rather than assuming historical BeFibre offers are still available.
Zzoomm full-fibre broadband
Zzoomm provides fibre-to-the-premises (FTTP) broadband.
This uses fibre-optic cables directly to the property rather than relying on copper telephone wiring for the final connection.
FTTP can provide high-capacity connections suitable for streaming, online gaming, remote working and households with multiple connected devices.
Zzoomm offers several speed tiers, including gigabit and multi-gigabit options on supported connections.
However, the fastest packages aren’t necessarily required for everyday internet use.
Zzoomm upload and download speeds
A distinguishing feature of Zzoomm broadband is its symmetrical speed offering.
This means qualifying packages advertise similar upload and download speeds.
Fast uploads can be useful for video calls, cloud backups, uploading large files and other activities that send significant amounts of data.
Multi-gigabit packages may require compatible networking equipment to deliver their full potential to individual devices.
Check both advertised speeds and the capabilities of your home network before ordering.
Zzoomm routers and Wi-Fi
Zzoomm supplies wireless networking equipment with its broadband packages.
Its current offering includes Wi-Fi 6 equipment on selected services and Wi-Fi 7-capable routers on qualifying higher-speed packages.
Wi-Fi 7 can help improve wireless efficiency and performance when used with compatible devices.
However, wireless speeds also depend on interference, router placement, building materials and connected-device capabilities.
A faster broadband connection won’t necessarily remove Wi-Fi black spots throughout your property.
Zzoomm contract options
Zzoomm offers different contract arrangements, including longer minimum-term packages and flexible rolling monthly options.
Shorter contracts may appeal to renters, people expecting to move home or customers who don’t want a long commitment.
However, the monthly price and setup conditions can differ between contract lengths.
When comparing packages, calculate the total cost over the period you expect to use the connection.
You can also explore our no-contract broadband deals.
Does Zzoomm increase prices during a contract?
Zzoomm’s current residential offering includes packages with pricing arrangements designed to provide predictable costs during the minimum term.
However, some longer-term products may have planned price changes between introductory periods.
It’s important to distinguish these contractual price steps from unexpected price increases.
Check the complete price schedule for the specific package before ordering.
How much does Zzoomm broadband cost?
Zzoomm prices depend on connection speed, contract length and the offers available when you order.
Some packages may include introductory discounts, promotional rewards or reduced installation charges.
When comparing deals, consider:
- The initial monthly charge.
- Any planned price changes during the contract.
- Installation and activation fees.
- Equipment included with the package.
- Minimum contract length.
- The price payable when promotional terms end.
Our comparison table displays listed Zzoomm deals and their calculated costs.
Does Zzoomm offer a home phone service?
Zzoomm offers digital home phone options on supported broadband packages.
These allow customers to make telephone calls using their broadband connection rather than a traditional analogue telephone line.
If you want to keep an existing telephone number, check the provider’s transfer arrangements before switching.
Customers who rely on a home phone for emergency calls or monitoring equipment should ask about compatibility and backup arrangements during power failures.
Is Zzoomm broadband any good?
Zzoomm’s main strengths include its dedicated full-fibre infrastructure, symmetrical speeds and range of contract options.
Its merger with FullFibre has expanded its geographical coverage and brought the former BeFibre operation under the same retail brand.
It may appeal to households looking for fast uploads, flexible contracts and an alternative to major national networks.
However, availability remains limited to areas connected to its infrastructure.
Before choosing, compare the full contract cost, speed guarantees, router features and installation requirements.
Switching to Zzoomm
Because Zzoomm operates over independent full-fibre infrastructure, a new connection may need to be installed at your property.
Many residential broadband switches can be coordinated through One Touch Switch.
However, installation arrangements vary depending on the existing connection and whether the property is already connected to Zzoomm’s network.
Check for early termination charges with your existing provider and confirm the new activation date before cancelling any essential services.
Should you choose Zzoomm?
Zzoomm is worth considering if your property is covered by its full-fibre network and you want fast upload speeds or flexible contract arrangements.
Its independent infrastructure can provide additional choice in areas where other full-fibre services are limited.
Compare the Zzoomm deals above, checking the total contract cost and included equipment before ordering.
If Zzoomm isn’t available at your address, explore our full-fibre broadband comparison for alternatives.
Frequently asked questions
Is Zzoomm the same as BeFibre?
Zzoomm and BeFibre were brought together following the merger between Zzoomm and FullFibre. The retail operations have since been consolidated under the Zzoomm brand.
Does Zzoomm use the Openreach network?
Zzoomm primarily provides broadband over independent full-fibre infrastructure rather than relying on Openreach for its core retail services.
Does Zzoomm offer symmetrical broadband speeds?
Yes. Zzoomm advertises full-fibre packages with matching upload and download speeds, including faster products where supported.
Does Zzoomm offer monthly rolling broadband contracts?
Yes. Zzoomm currently offers rolling monthly contracts alongside longer minimum-term packages. Check the pricing and cancellation terms of the specific product.
Does Zzoomm offer Wi-Fi 7?
Zzoomm supplies Wi-Fi 7-capable routers with selected higher-speed packages. Other packages may use Wi-Fi 6 equipment.
Can existing BeFibre customers still get support?
Yes. Former BeFibre customers have been moved into Zzoomm’s wider retail operation. They should use the latest support and account information provided by Zzoomm.
Not sure if Zzoomm is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.
