Telecoms & Technology / OFCOM report highlights broadband customer service failings
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.
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Broadband Deals Comparison Table
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14 of 391 deals matched.
Matched Deals
391
14 of 391 deals matched.
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NOW_24_FTTC61-Anytime_M0MY31
NOW - Superfast - 24 monthAnytime (Inc Mobiles) CallsNo TV Package24 Month ContractNOW Broadband
(144 reviews) Average*61MbpsUnlimitedFibreSet-up costs £5 £5(inc. new line)- Powered by Sky
- WiFi in every room or your money back
- £5 credit check fee refunded for new customers
Prices may change: you may cancel without penalty if the monthly price rises during your contract.
24 month contract: reduced price for 24 months, standard price currently £59/mo, subject to change.
italk_18_ADSL10-Anytime_7B321P
italk - Simply Broadband 50 - 18 monthAnytime CallsNo TV Package18 Month Contractitalk
(3 reviews) Average*10MbpsUnlimitedBroadbandSet-up costs £12.95 £61.95(inc. new line)- No in contract price rises
- UK Customer care and tech support
- Free wireless router
No annual mid-contract price increases.
18 month contract: reduced price for 18 months, standard price currently £42.99/mo, subject to change.
Vodafone_24_FTTC67-Anytime_60NKTE
Vodafone - Fibre 2 - 24 monthAnytime (Inc mobiles) CallsNo TV Package24 Month ContractVodafone
(93 reviews) Average*67MbpsUnlimitedFibreSet-up costs £0 £0(inc. new line)- Upgrade to Vodafone Pro II from £13/mo for Super WiFi Guarantee
- Pro II membership also includes 4G Broadband Back-Up, Dedicated WiFi Xperts and Free Norton 360
Annual Price Increase: monthly plan increases every year by £3/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard out-of-contract price unknown.
Vodafone_24_FTTC41-Anytime_PH2B82
Vodafone - Fibre 1 - 24 monthAnytime (Inc mobiles) CallsNo TV Package24 Month ContractVodafone (93 reviews) Average*41MbpsUnlimitedFibreSet-up costs £0 £0(inc. new line)- Upgrade to Vodafone Pro II from £13/mo for Super WiFi Guarantee
- Pro II membership also includes 4G Broadband Back-Up, Dedicated WiFi Xperts and Free Norton 360
Annual Price Increase: monthly plan increases every year by £3/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard out-of-contract price unknown.
italk_18_FTTC40-Anytime_F10I2D
italk - Fibre 50 - 18 monthAnytime CallsNo TV Package18 Month Contractitalk (3 reviews) Average*40MbpsUnlimitedFibreSet-up costs £18.95 £67.95(inc. new line)- No in contract price rises
- UK Customer care and tech support
- Free wireless router
No annual mid-contract price increases.
18 month contract: reduced price for 18 months, standard price currently £43.99/mo, subject to change.
italk_18_FTTC63-Anytime_QF934M
italk - Superfast Fibre 100 - 18 monthAnytime CallsNo TV Package18 Month Contractitalk (3 reviews) Average*63MbpsUnlimitedFibreSet-up costs £12.95 £61.95(inc. new line)- No in contract price rises
- UK Customer care and tech support
- Free wireless router
No annual mid-contract price increases.
18 month contract: reduced price for 18 months, standard price currently £55.89/mo, subject to change.
italk_18_FTTC80-Anytime_65C6Y9
italk - Fibre 100 + Digital Voice - 18 monthAnytime CallsNo TV Package18 Month Contractitalk (3 reviews) Average*80MbpsUnlimitedFibreSet-up costs £18.95 £67.95(inc. new line)- No in contract price rises
- UK Customer care and tech support
- Free wireless router
No annual mid-contract price increases.
18 month contract: reduced price for 18 months, standard price currently £48.99/mo, subject to change.
NOW_24_FTTC61-Anytime_M0MY31
NOW - Superfast - 24 monthAnytime (Inc Mobiles) CallsNo TV Package24 Month ContractNOW Broadband (144 reviews) Average*61MbpsUnlimitedFibreSet-up costs £5 £5(inc. new line)- Powered by Sky
- WiFi in every room or your money back
- £5 credit check fee refunded for new customers
Prices may change: you may cancel without penalty if the monthly price rises during your contract.
24 month contract: reduced price for 24 months, standard price currently £59/mo, subject to change.
Sky_24_FTTC75-Anytime_TYT9VF
Sky - Fibre 75 - 24 monthAnytime (Inc mobiles) CallsNo TV Package24 Month ContractSky (31 reviews) Average*75MbpsUnlimitedFibre£5 Credit Check Fee refunded for new customersSet-up costs £5 £25(inc. new line)- *£5 fee refunded to first bill for new customers
- Add Sky WiFi Max for £4/mo
See Deal >or call 0203 092 5366Prices may change: you may cancel without penalty if the monthly price rises during your contract.
24 month contract: reduced price for 24 months, standard price currently £59/mo, subject to change.
Rebel_24_FTTC74-Anytime_86Q16E
Rebel - Rebel Fibre - 24 monthAnytime calls CallsNo TV Package24 Month ContractRebel Internet (No reviews) Average*74MbpsUnlimitedFibre£60 Amazon Gift CardSet-up costs £0 £0(inc. new line)- Rated EXCELLENT on Trustpilot
- WiFi 6 Router Included
- Wi-Fi Homepass App Included
No annual mid-contract price increases.
24 month contract: Standard out-of-contract price currently £45/mo, subject to change.
Rebel_12_FTTC74-Anytime_GR98U2
Rebel - Rebel Fibre - 12 monthAnytime calls CallsNo TV Package12 Month ContractRebel Internet (No reviews) Average*74MbpsUnlimitedFibre£40 Amazon Gift CardSet-up costs £0 £0(inc. new line)- Rated EXCELLENT on Trustpilot
- WiFi 6 Router Included
- Wi-Fi Homepass App Included
No annual mid-contract price increases.
12 month contract: Standard out-of-contract price currently £45/mo, subject to change.
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