Broadband Guides: Technical Issues

What should I do if a webpage won’t load?

If a webpage won't load, there are various steps which might help to resolve the situation

How far can WiFi signals travel?

We answer the question of how far can WiFi signals travel, and consider the factors reducing wireless router range in the home and garden.

How to tell when your old computer is dying

Being able to tell when an old computer is dying – and knowing how to respond – could simplify the transition to a new device.

Easy SEO wins for your website

Still using Windows 10? Time’s running out to upgrade

Consumers still using Windows 10 will soon have to make a key decision about their PCs

How to run reverse image searches

Reverse image searches might sound complicated, but they’re easy to run – and surprisingly helpful

What are IPTV services, and are they legal?

They’re used by over 17 million people in Europe, but what are IPTV services?

How to keep your hard drive working

If you can keep your hard drive working optimally, your computer’s lifespan will be hugely extended

How does Bluetooth work?

How does Bluetooth work? The answer is using some decidedly low-tech communications

How to revive an old computer with a factory reset

How to handle notspots

If you find yourself in a data notspot, there are ways to circumvent their drag on device connectivity.

How to properly clean a computer

Knowing how to clean a computer properly could add years to its lifespan, while protecting you against real-world viruses.

A beginner’s guide to coding

Computer coding underpins everything our laptops, tables and smartphones do, yet it’s hugely misunderstood

How to keep working when your broadband fails

Being able to keep working when your broadband fails can make an offline period surprisingly productive.

Why is my favourite website not accessible?

From server failures to essential maintenance, there are many reasons why you might suddenly find a website not accessible.

What’s causing my broadband to drop out?

Five things which can block WiFi around the home

Any list of things which can block WiFi will include unexpected barriers including water, wood and wireless baby monitors

Why can’t I access my email?

Being unable to access email is frustrating, but it’s usually temporary – and there may be workarounds

Do I really need to do system updates on my computer?

They are annoying and often inconveniently timed, but system updates can be crucial for the health of your PC or Mac.

Tips for freeing up hard drive space

Freeing up hard drive space helps maintain your computer’s functionality, and it doesn’t require a computing degree

Help! Why won’t my computer connect to the internet?

If your computer won't connect to the internet, there are plenty of things you can try before contacting your ISP’s technical support team.

The best and worst places to put your broadband router

Where you keep your wifi router can have a surprisingly big impact on the quality of your broadband connection.

The unknown benefits of restarting your wifi router

Benefits of rebooting your router include improved performance, greater reliability and a longer lifespan.

A beginner’s guide to computer cables

Computer cables come in all shapes and sizes, though help is on the way courtesy of our old friends in the EU

How does remote PC access work?

Remote PC access unlocks your files and folders across the internet, for offsite working and tech support alike

What’s the best modern web browser in 2023?

If you’re looking for the best web browser, it might pay to look beyond the obvious candidates.

How to get perfect WiFi coverage all over your home

Generic broadband routers often struggle to achieve whole-home WiFi coverage, but there are easy ways to boost signal strength.

Easy ways to recover lost data from an old or crashed PC

Computer failure doesn’t have to mean disaster – we outline some easy ways to get your files back when things go wrong.

Laptops don’t last as long as desktop computers – here’s why

We investigate why laptop lifespans are considerably shorter than desktop computers, despite performing near-identical jobs.

How does in-car WiFi work?

In-car WiFi is the latest attempt at bridging the connectivity gap between our homes and our vehicles, promising seamless entertainment and communications

How are screen resolutions measured?

The question of how are screen resolutions measured has a surprisingly simple answer

How can I buy a domain name already in use?

Discovering your perfect domain name is already in use doesn’t necessarily stop you from buying it...

Top 5 tips to extend the life of your PC

Being able to extend the lifespan of your PC will maximise the value of this expensive piece of kit!

How to get the best results from broadband customer service

Your broadband provider's call centre staff are the gatekeepers of a functioning home internet connection, so keeping them on-side is crucial.

How to stop latency ruining your online experiences

ISPs do everything they can to stop latency affecting consumer internet access, but we can play our part as well

How to launch an online store quickly and easily

You don’t need to be a computing expert to launch an online store, with platforms simplifying site construction and ecommerce alike

How to choose a PC for gaming

Our gaming PC buying guide explains what to look for when buying a rig to run today’s most resource-intensive software titles.

A beginner’s guide to WordPress

In our beginner's guide to WordPress, we explain how to use the software underpinning over a third of all websites currently in existence

What are shared and dedicated web hosting?

The differences between shared and dedicated web hosting are significant – yet most consumers wouldn’t notice the difference

How to safely dispose of your old PC

Knowing how to dispose of an old computer safely when it reaches the end of its life can simplify an otherwise fraught process.

Top level domains to choose – and avoid

Knowing which top level domains to choose and avoid can have a huge bearing on a website’s traffic volumes, SEO performance and profitability

Why turning it off and on again often works

If you’re struggling with software or hardware issues, don’t be surprised if the solution is to turn it off and on again

How to choose the perfect domain name for your new business

Being able to choose a business domain name effectively is vital for giving a new enterprise the best chance of long-term success

What’s the best cloud storage in 2022?

Cloud technology has evolved a long way in a short space of time - it's important to choose wisely!

How do smart TVs work?

With 217 million people expected to purchase a new television in 2022, understanding how smart TVs work is crucial if you’ve never owned one

How to reduce your screen time in 2022

Setting a goal to reduce your screen time is hugely beneficial, giving you more opportunity to focus on mental wellbeing and physical fitness

How to launch an online shop with no technical knowledge

Thanks to apps and website templates, the days when you needed a computing qualification to launch an ecommerce store are long gone

What are the main components inside a computer?

Computer components can seem mysterious to the uninitiated, yet each one performs a basic – and essential – task

What makes a PC crash?

PC crashes are a sad reality, but newer versions of Windows are much more stable than their predecessors

Are hardwired peripherals better than wireless ones?

The choice between wired or wireless has become more complex in recent years, as technology evolves.