Is NOW broadband any good?

We have reviews and ratings from 67 verified customers of NOW broadband.

We surveyed new customers 60 to 120 days after switching to NOW - here's what they told us:

  • The switch was no problem, it was very simple to connect. Speed is much the same as it was with my last provider but for far less money. I am very happy I changed!

    Overall Satisfaction: 9/10

  • My new router arrived in the post a few days before my switch date. On the morning of the switch date, as soon as I connected my new router, my internet connection was live and ready to use. Excellent service, the router provides decent WiFi coverage and the internet speed is comparable to my previous provider. Very competitive prices with inclusive call charges built in. I saved a considerable amount of money by switching to NOW.

    Overall Satisfaction: 9/10

  • Switch was very smooth with no problem. Service is good although where we are sometimes a bit slowly. Very good value for money and happy with the choice.

    Overall Satisfaction: 9/10


On average, people switching to NOW saved around £5.07 per month, and rated their NOW broadband 8.3/10.

New customers told us that they waited around less than 2 weeks between ordering and getting set up with NOW.

To read more about what customers think of NOW's broadband deals, check out our NOW Broadband reviews page for 64 more reviews and in-depth ratings data.


Everything you need to know about NOW Broadband

NOW is a pay-TV provider owned by Sky which launched in 2012. They started selling bundled TV and NOW Broadband deals in 2015, so it’s a relatively new entrant to the internet provider market.

If you must have premium TV channels along with your broadband then NOW Broadband is the cheapest way to do it.

Often calls are bundled together with NOW Broadband’s packages, so you may well find that evening and weekend calls come at no extra cost as part of your deal.

NOW Broadband’s star attraction is its access to Sky channels like Sky Cinema, Sky Sports and kids favourites like Nickelodeon, Boomerang and Cartoon Network through NOWTV bundles.

One month deals are a popular option but you can sign up for 12 month contracts too.

What can you get with NOW Broadband?

ADSL broadband

NOW Broadband offer standard broadband up to 17Mbps but their prices always include some element of TV package so aren’t competitive against simple broadband-only providers.

Fibre broadband

There’s two flavours of fibre to try with NOW Broadband, 38Mbps and 76Mbps. Unusually both these kinds are available on 12 month and one month rolling contracts.

Business broadband

Move along, nothing to see here.

Calls

Free Evening and Weekend Calls will add £4 a month to NOW Broadband deals, while Anytime Calls adds £8 a month.

Mobiles

Nothing doing with NOW Broadband.

TV

This is where NOW Broadband comes into its own. Monthly NOWTV passes for Kids, Entertainment, Sport and Sky are on the table.

Why choose NOW Broadband?

While it may not offer the best value broadband deals, streaming the latest TV boxsets through NOWTV definitely adds to the NOW Broadband sales pitch. Bundling broadband and TV together might get you the deal of your dreams, too.

If the little ones are doing your head in, plonk them in front of Peppa Pig or Spongebob. If you need some time out for yourself, there’s top-rated American dramas like Veep, The Blacklist, The Leftovers, Modern Family and Silicon Valley. You get it. It’s all about top TV. You can switch in and out of monthly passes so whatever tickles your fancy month to month is up for grabs.

Not sure if NOW Broadband is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.