Vodafone Reviews & Ratings

We have reviews and ratings from 29 verified customers of Vodafone broadband.

We surveyed new customers 60 to 120 days after switching to Vodafone - here's what they told us:

  • I took this deal out because they advertised a speed of at least 25Mbps. Was fine at first, but after 4 weeks after my first payment the broadband became very weak and kept on disconnecting. I have contacted Vodafone and they said they would look into it, however I haven't heard anything more after two weeks. Not impressed with the bad customer service.

    Overall Satisfaction: 2/10

  • Switch from BT to Vodafone was successful. Only issues was a loop on the local line which was quickly resolved by Openreach. Very happy.

    Overall Satisfaction: 9/10

  • Got up and running almost instantly after engineer finished. The deal I got was the best price I have seen for any broadband. I'm extremely happy that my switch went off without any problems.

    Overall Satisfaction: 10/10


On average, people switching to Vodafone saved around £6.3 per month, and rated their Vodafone broadband 7.9/10.

New customers told us that they waited around 2-4 weeks between ordering and getting set up with Vodafone.

Click to see 26 more Vodafone broadband reviews and in-depth ratings data.


Everything you need to know about Vodafone

Vodafone have been around since 1991 and are one of the country’s biggest companies.

They are best known for the mobile side of their business. Along with EE, O2 and Three, Vodafone are one of the UK’s Big Four mobile networks, and power SIM Only MNVOs like TalkTalk Mobile and Lebara Mobile.

Vodafone bought the most 4G spectrum and now own about a third of the UK’s airwaves for 4G.

Their head offices are in London.

Vodafone have ripped up the rule book in 2017 with broadband pricing. They’ve set the fibre arena alight with a £20 a month deal eclipsing every other provider for speeds up to 38Mbps.

Most Vodafone deals come with no set-up costs, unlimited data, free line rental, free postage and packaging and a free wireless router.

What can you get with Vodafone?

ADSL broadband

At speeds up to 17Mbps, Vodafone start at £25 a month for 18 months.

Calls

Yes. You can get Evening and Weekend Calls added on for £4 a month, or for £8 extra a month you can get free Anytime Calls.

Mobiles

Existing Vodafone mobile customers can get a discount if they pick up home broadband too. There’s >SIM Only deals galore with Vodafone on our sister site SIMOnlyDeals.co.uk

Fibre broadband

Vodafone’s 38Mbps and 76Mbps is the cheapest fibre broadband around.

TV

If you must have TV bundled in, it won’t be with Vodafone as there are no add-on TV offers here.

Business broadband

Vodafone offer a competitive range of Business packages for Small to Medium Business enterprises which also included the minimum speed guarantee that is offered to their domestic users.

Why choose Vodafone?

Vodafone are a household name for mobile and while their ADSL is reasonably priced, as of September 2017 they have the best fibre broadband deal you can get. Coverage isn’t always the best, so check if it’s definitely available and well-rated in your area before you consider them.

Not sure if Vodafone is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.