Contact Us

We’re always happy to speak to you if you need any extra help deciding on a broadband deal, or you can’t find what you’re looking for.

You can call our broadband sales and support line on 0800 093 2520, open 9am to 8pm Monday to Friday and 9am to 6pm on Saturdays.

You can find out more about who we are on our About Us and Editorial page.

If you have any other questions about BroadbandDeals.co.uk and would like to contact us then please email info@broadbanddeals.co.uk or use the form below.

We aim to respond to all messages within 3 days.


Complaining about an ISP

Please note that BroadbandDeals.co.uk is a broadband comparison website and not an Internet Service Provider (ISP).

If you are trying to contact one of the ISPs listed on this website then please use the contact details found on that provider’s website.

If you need more help or support to complain about a specific broadband provider you can do this to the industry regulator, Ofcom.

If you want advice, or to complain to Ofcom, please call 0300 123 3333 or 020 7981 3040 Monday to Friday from 9am to 5pm.

There is more help and advice on the Ofcom complaints page here.


Press and Media

Our broadband and technology experts regularly to speak to journalists who need quotes, support or background information about new developments in broadband, consumer issues, pricing, policy, regulation, infrastructure and more.

Please send any press releases, requests or article/guide suggestions to news@deals.co.uk. If you’re interested in advertising, sponsorship or partnering up, please contact info@deals.co.uk.

News What's the story?

Keep up with the latest developments in UK broadband.

Google’s cloud gaming service to launch in November

More details about Stadia's release, requirements, and expectations.

Google’s cloud gaming service to launch in November Read more

Three launches 5G, EE complains about it

Three's marketing angers competitors over "false" 5G claims.

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KCOM buyout means more fibre for Yorkshire

Hull's homegrown ISP sells for more than half a billion.

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Virgin gigabit trials begin in Southampton

Nationwide gigabit takes a big step forwards with Virgin's new network upgrade.

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Help Learn with us

Make the most of the internet with our broadband library.

How to get the best student broadband

How to get the best student broadband Read more

Broadband Jargon Buster

Get to grips with some commonly misunderstood tech terms!

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Signs your computer may have a virus

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What are the risks of using public WiFi?

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