Contact Us

We’re always happy to speak to you if you need any extra help deciding on a broadband deal, or you can’t find what you’re looking for.

You can call our broadband sales and support line on 0800 093 2520, open 9am to 8pm Monday to Friday and 9am to 6pm on Saturdays.

You can find out more about who we are on our About Us and Editorial page.

If you have any other questions about BroadbandDeals.co.uk and would like to contact us then please email info@broadbanddeals.co.uk or use the form below.


We aim to respond to all messages within 3 days.


Complaining about an ISP

Please note that BroadbandDeals.co.uk is a broadband comparison website and not an Internet Service Provider (ISP).

If you are trying to contact one of the ISPs listed on this website then please use the contact details found on that provider’s website.

If you need more help or support to complain about a specific broadband provider you can do this to the industry regulator, Ofcom.

If you want advice, or to complain to Ofcom, please call 0300 123 3333 or 020 7981 3040 Monday to Friday from 9am to 5pm.

There is more help and advice on the Ofcom complaints page here.


Press and Media

Our broadband and technology experts regularly to speak to journalists who need quotes, support or background information about new developments in broadband, consumer issues, pricing, policy, regulation, infrastructure and more.

Please send any press releases, requests or article/guide suggestions to news@deals.co.uk. If you’re interested in advertising, sponsorship or partnering up, please contact info@deals.co.uk.

News What's the story?

Keep up with the latest developments in UK broadband.

Whatever happened to Internet.org?

Mark Zuckerberg's ambitious universal internet accessibility project was big news back in 2013

Whatever happened to Internet.org?Whatever happened to Internet.org? Read more

EE turn on 5G in new locations!

2019 is the year of superfast connections, as even more towns and cities get superfast 5G!

Read more

Should you get Disney +?

Disney launched their streaming platform in the US this month with a UK release in Spring 2020, is it living up to the hype?

Read more

Help Learn with us

Make the most of the internet with our broadband library.

Why is my computer running slowly?

Read more

Understanding broadband line speed advertising

Broadband speeds were once misleadingly advertised as 'up to', but things have changed...

Read more

Do I need my landlord’s permission to install broadband?

Read more