We survey confirmed customers of each internet service provider to bring you fair and accurate reviews and ratings.
Click a provider to see their latest deals and in-depth information.
BeFibre offers reliable, high-speed Full-Fibre broadband to a growing list of areas in the UK, with no mid-contract price rises, and the ‘Be-Guarantee’ – 30 Day Satisfaction Guarantee.
(We don't have any verified customer reviews for BeFibre yet.)
Brsk offers blazing fast full-fibre broadband with symmetrical upload speeds to a growing number of UK addresses.
(We don't have any verified customer reviews for brsk yet.)
British Telecom is the largest of the Big Four broadband providers and one of the best-known companies in the UK. Offering a full range of speeds as well as BT TV & broadband bundles countrywide.
BT is most trustworthy service provider. Service is faster and cheap as well. Service that I can trust for my home and to recommend.
We took a deal of £29.99/month and the service is so far so good. No connection drops, no problems at all.
Community Fibre are relative newcomers, offering Full-Fibre broadband to over 9 thousand postcodes.
Are you one of the lucky ones?
(We don't have any verified customer reviews for Community Fibre yet.)
DirectSave are an independent broadband and phone supplier for both home and business.
Switch was easy. The speed is good, though the wifi is quite unreliable. Overall it's fine.
I started with standard broadband. Alas, it was too slow for my needs. So, I upgraded to fibre, and so far, I've had no issues. I will be looking for a cheaper price though, when my contract expires.
EE is best known as one of the Big Four mobile networks in the UK. Provides traditional home broadband as well the fastest and best-rated 4G mobile broadband.
I had initially tried to get FTTP from Vodafone, but they were completely incompetent at fulfilling the order. After declining Vodafone's request to give them a 3rd chance, I chose EE and they were great from start to finish. The router provided is very under powered, would recommend swapping it out for a decent router.
They are good on price and was very easy to get set up. Everyone was very helpful on the phone.
An award winning ISP offering ultrafast FTTP broadband to rural communities, Gigaclear are expanding their network to cover more and more ground.
(We don't have any verified customer reviews for Gigaclear yet.)
Hyperoptic offer high-speed Fibre-to-Premises broadband to a limited number of UK households.
Took much longer for installation than expected, including a cancelled appointment. The fitters were lovely and cleaned up after themselves, and were very apologetic that they couldn't get me up and running because of a fault in the the original fitting of the fibre optic so a further engineer was needed to correct the fault. There was then confusion over the telephone connection and an increased charge. Not the best experience but everything is now working with no further problems.
Install was only to the nearest plug socket near the front door. Wireless signal cuts out intermittently. Ended up buying a cable to stop problem.
I switched to italk for a cheaper deal and more reliability. They seem to be a decent firm. Easy to contact and they help you when needed.
At the start there were problems - the live date was supposed to be on the Wednesday but ended up being on Saturday. Sometimes slips out of signal. We have dealt with some nice customer service people, but the package we got to start with had to be down graded as the speed was not good enough. However, overall I am happy.
John Lewis has closed its broadband service as of autumn 2022.
Switchover was straightforward and went through without any hitches. So far I've kept the speed that was promised and haven't noticed any drop in performance even when having several windows open. Not only is the monthly cost lower than my previous supplier but I also got two vouchers for changing provider which makes it even greater value.
Annoyingly the switch was delayed because they asked if I wanted to keep my number for a second time, when I'd already said the week before I didn't. As a result I ended up with extra charges from my old provider as I didn't leave in time.
KCOM started as the local provider for Hull, but now offer fast full-fibre connections to a range of addresses further afield.
(We don't have any verified customer reviews for KCOM yet.)
NOW Broadband offers members affordable internet and TV-on-Demand bundled together in one handy package. Popular offers include streaming and on-demand TV passes for premium entertainment, sports, Sky and kids TV channels.
Switching to NOW broadband was a seamless experience; the process was efficient and completed on schedule, and I'm enjoying the same fast speeds as my previous Vodafone connection at a better price. The NOW broadband customer service team has been incredibly helpful and supportive, always available to assist with any queries or concerns. While occasional speed fluctuations are frustrating, overall, I can say that so far I’m happy with my decision to switch to NOW broadband due to the cost savings, smooth transition, and generally good service.
Its ok. However it cuts out at peak time. And they have increased the monthly cost.
O2 is one of the UK’s Big Four mobile networks offering the widest range and some of the fastest 4G mobile broadband on the market.
(We don't have any verified customer reviews for O2 yet.)
(We don't have any verified customer reviews for Onestream yet.)
(We don't have any verified customer reviews for Origin yet.)
The Yorkshire-branded broadband, phone, TV and mobile provider, owned by BT but run as a separate company. Also provides John Lewis Broadband.
My old provider messed me about when I Moved home. After weeks, I went to Plusnet and they set me up quickly without hassle. Very pleased with their service.
It's great value for money. The installation was quick and really easy. Speeds are consistently good.
Notice: at the company’s request, Post Office broadband deals no longer appear on price comparison websites.
I'm happy I switched as I'm saving money every month. The speed isn't great but works. Good value for money and everything switched quick and easy.
The switch went well even with having to get a new line installed. The speed isn't that good for the money and reliability wasn't good at first but has improved. Overall quite satisfied.
A newcomer with a strong emphasis on customer service, Rebel Internet offers fast, reliable broadband rated Excellent on Trustpilot.
(We don't have any verified customer reviews for Rebel Internet yet.)
Shell supplies broadband deals to users around the UK. They’re more than just energy and fuel!
The deal is good value for money. It has been better from the last provider. The last provider connection always dropped off.
Value for money. Reliable broadband and easy to access my account online.
Sky Broadband is the second biggest fixed broadband provider in the UK with over 6 million customers. Originally best known for its satellite TV service, Sky became a major internet service provider in 2006 – with TV & broadband bundles widely available.
I really appreciated how fast and easy set up was. The speed is great and effecient. I'm glad we switched to sky - great value for money. Customer service has been very helpful from switch over and any ongoing issues. They have helped greatly. Our speed and connection dips sometimes during the day but I haven't been able to pinpoint a common time.
New deal was good when shopping around but advertising cheaper now. Engineer didn’t come on first booking but we got money back. The broadband is fast and reliable and still think it’s good value.
Notice: at the company’s request, SSE broadband deals no longer appear on price comparison websites.
SSE are are ok. The signal seems good now, but in the past there has been cut offs in the wifi.
Everything went well. Speeds are decent. Low monthly price.
A large telecoms group selling at the budget end of the market and providing broadband, calls, TV and mobiles.
The switching progress was simple. I'm happy I switched. The speed is good.
The transfer process was great and initially everything worked fine. After a few days I started getting problems. All the lights on the router were green, but connectivity was poor on my iPad and iPhone and my laptop reported DNS problems. After much frustration, research and swapping routers, I am now using my old router and I have installed 1.1.1.1 apps on all my computers. I now get reliable internet access. TalkTalk’s help systems were no help. Thankfully, I am a reasonably experienced computer user and I was able to obtain other help online and I was lucky in finding 1.1.1.1. Now that I have got my TalkTalk connection running, it seems to be performing fine, but it is not quite so good at busy times over the weekend.