A-Z of ISPs on BroadbandDeals

I was very impressed with the switch. I knew what date I was switching and was kept up to date with the progress, when the router had been posted and when it would arrive. The speed and wifi signal is better by far than my previous provider. The new deal costs more than I was paying before, however I do believe you get what you pay for. I am happy with my choice, BT are now my preferred internet service provider, as they offer a great service.

Overall Satisfaction: 9/10

New router arrived 2 days before the engineer was due to visit. When the engineer came, he was very friendly and professional and made sure everything was good before leaving. The connection has been unbroken since installation where as previous provider we needed to reset router every so often. Speed is exactly what was promised, even in peak times. Very happy with a very easy switch over.

Overall Satisfaction: 10/10

The switch took a long time but went well. However the speed is not great and there was hidden charges I got to know about later which I had to pay - not too happy with that.

Overall Satisfaction: 6/10

Everything was straightforward. The speed of broadband is satisfactory. I am very happy with my choice.

Overall Satisfaction: 8/10

Quick switch. I’m happy with my choice and I'll stick with EE! I do find the WiFi a bit slow sometimes but I think that’s probably down to so many Xbox’s being on.

Overall Satisfaction: 8/10

Switching was quick and easy. Broadband speed is great, and the price is excellent. Very happy with the switch!

Overall Satisfaction: 10/10

The switch went without a hitch. But the internet speed has been approximately 3 mbps. Sometimes it goes up to nearly 5. We have had an engineer out to check the home set up and signal coming into the house. Basically, no change.

Overall Satisfaction: 5/10

After more than 10 weeks I am still waiting for a new line installation, so I can't really rate them for speed or reliability. But I am not satisfied with the delay and would not recommend NOW to anyone.

Overall Satisfaction: 2/10

I'm happy to have saved over £15 a month by switching to Plusnet. The speed isn't great in my area, but it's no worse than my last provider. Customer service is great.

Overall Satisfaction: 8/10

I'm happy I switched as I'm saving money every month. The speed isn't great but works. Good value for money and everything switched quick and easy.

Overall Satisfaction: 7/10

The switch went well even with having to get a new line installed. The speed isn't that good for the money and reliability wasn't good at first but has improved. Overall quite satisfied.

Overall Satisfaction: 8/10

Very satisfied with my choice. The switch went great and service is amazing. Out standing value for money.

Overall Satisfaction: 10/10

Switch went ahead without issues on the day I had been told it would. No problems with the service so far. Personally, I would like faster broadband but it's not available yet in my area. So the service from Shell is as expected. The monthly price is slightly more than I used to pay, but I now have a phone plan option if I choose to use it. So far I am very satisfied with my choice.

Overall Satisfaction: 8/10

I've been using Sky for a while now and I love their service. Speed of internet is good enough for me, and not too expensive. I'm happy.

Overall Satisfaction: 8/10

Switch was simple, service efficient and I'm very happy I changed. Definitely should have switched years ago. It's far more reliable than my old provider.

Overall Satisfaction: 9/10

My wifi signal can be quite unreliable. The speed is ok for the area, and my deal is a lot cheaper than my previous provider. Overall I'm satisfied with TalkTalk.

Overall Satisfaction: 7/10

I'm happy with my deal from TalkTalk. I get the advertised speed about 80% of the time, and my deal was significantly cheaper than my previous provider. My switch didn't take place on the arranged day, but TalkTalk quickly solved the problem and arranged a small refund.

Overall Satisfaction: 9/10

The service has been superb. The switch was seamless and less stressful. It great value for money and I'm happy with my choice

Overall Satisfaction: 9/10

The engineer didn't bury the cable on first visit so I had to have them back out. The service is good though and much faster than a phone line. It does go down now and then but never for very long.

Overall Satisfaction: 8/10

No problems with switch. Much improved service and good all round deal. Instead of paying a fiver less for a poor service, mine is now excellent. Very happy with Vodaphone.

Overall Satisfaction: 9/10

Switch from BT to Vodafone was successful. Only issues was a loop on the local line which was quickly resolved by Openreach. Very happy.

Overall Satisfaction: 9/10