SSE Reviews & Ratings
We have reviews and ratings from 2 verified customers of SSE broadband.
We surveyed new customers 60 to 120 days after switching to SSE - here's what they told us:
I have no complaints! Everything went smoothly and I'm happy with my new broadband. Brilliant company.
Overall it's ok. We had issues with our switch which required an engineer visit to fix, and took longer than expected. The broadband speed is better than my previous provider, but also more expensive.
On average, people switching to SSE rated their SSE broadband 8/10.
New customers told us that they waited around 4-6 weeks between ordering and getting set up with SSE.
Click to see more SSE broadband reviews and in-depth ratings data.
Everything you need to know about SSE
SSE is the name for Scottish and Southern Energy, a gas and electricity supplier who recently recently opened up its broadband offering to the general public.
One point of difference is that all SSE broadband deals come with the promise of fixed monthly price for the duration of the contract (excluding early termination charges).
All of SSE’s broadband deals come with unlimited downloads.
What can you get with SSE?
There are two kinds of fibre broadband where it is available: Unlimited Fibre, which has an average peak-time download speed of 35Mbps and Unlimited Fibre Plus, which has an average peak-time download speed of 63Mbps.
SSE offer four call packages to add to your broadband. Line Rental Only just gives you a phone line you can use but with no calls included. You’ll pay-as-you-go for any phone calls you make.
Evening and Weekend calls can be added for just £4 a month which allows you to make calls to UK landlines and Mobiles numbers Mon-Fri between 19:00 and 07:00 and all day Saturday/Sunday.
Anytime Landline adds £8 to your monthly bill and includes free calls to local and national numbers along with standard UK mobile numbers. Anytime Plus comes in at an extra £12 a month and includes free calls to UK Landlines and UK mobiles and also gives International calls to landline in 35 countries.
For Line Rental Only, local and national numbers cost 15p per minute. On all inclusive call packages, there is a 70 minute maximum call duration, most other providers have a 60 minute duration, after that are charged at 12p per minute but you can hang up and re-dial to avoid incurring charges. Calls to mobiles are charged at 15p per minute for Line Rental Only and are included when calling during an Evening/Weekend package or Anytime calls package. As with the landline calls on inclusive call packages they have a 70 minute maximum call duration so don’t forget to hang up and re-dial.
SSE do not sell individual mobile calls packages as these are included if you select an inclusive call bundle.
SSE don’t offer the option to bundle TV in with their broadband.
As of September 2017, there are no SSE business broadband deals on offer.
Why choose SSE?
If you are already an SSE customer and want to keep your utilities under one umbrella then SSE are a decent option and it is always good to know that your Broadband prices won’t increase during the duration of your contract.
Not sure if SSE is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.