Is DirectSave broadband any good?

We have reviews and ratings from 10 verified customers of DirectSave broadband.

We surveyed new customers 60 to 120 days after switching to DirectSave - here's what they told us:

  • The switch went perfectly. Speed is not bad, and the wifi is much more reliable than my last provider. The price is good.

    Overall Satisfaction: 8/10

  • Switch was easy. The speed is good, though the wifi is quite unreliable. Overall it's fine.

    Overall Satisfaction: 6/10

  • Had to wait a while for the new router to turn up, but apart from that things went smoothly. Service is fine overall. Very happy with the switch.

    Overall Satisfaction: 9/10


On average, people switching to DirectSave rated their DirectSave broadband 6.5/10.

New customers told us that they waited around less than 2 weeks between ordering and getting set up with DirectSave.

To read more about what customers think of DirectSave's broadband deals, check out our DirectSave reviews page for 7 more reviews and in-depth ratings data.


Everything you need to know about DirectSave broadband

Direct Save Telecom is a UK broadband and home phone provider offering a range of residential telecommunications services.

Its broadband options include full-fibre connections alongside services using older copper-based infrastructure where those remain available.

DirectSave isn’t currently included in the broadband deals displayed on BroadbandDeals.co.uk, but you can use the comparison table above to explore packages from participating providers.

What types of broadband does DirectSave offer?

Full-fibre broadband

DirectSave offers FTTP broadband in areas served by compatible full-fibre infrastructure.

Full fibre uses fibre-optic cables directly to the property, providing greater capacity and potentially faster speeds than traditional copper-based connections.

The packages available depend on the network serving your address.

Part-fibre broadband

DirectSave also offers part-fibre services where supported.

These connections use fibre to the local cabinet and existing copper infrastructure for the final connection to the home.

Speeds are generally lower than FTTP and can vary depending on local network conditions.

Older broadband connections

Some older broadband technologies may remain available at certain properties, although the UK is progressively moving away from traditional copper-based telephone infrastructure.

If you’re currently using an older connection, it’s worth checking whether full fibre is now available.

DirectSave broadband and home phone services

Home phone services are a notable part of DirectSave’s offering.

The provider advertises different calling arrangements, including pay-as-you-go and inclusive calling options.

If you regularly use a home phone, compare the cost of any calling package against the likely cost of paying for individual calls.

Customers should also check how their telephone service will be delivered, particularly as traditional analogue phone connections are being replaced by digital alternatives.

See our broadband and phone comparison.

How much does DirectSave broadband cost?

DirectSave’s prices depend on the connection type, contract length, calling package and any additional services selected.

When comparing prices, check whether equipment delivery, activation, installation and calling charges are included.

Look carefully at the total cost over the minimum contract period, rather than just the advertised monthly price.

DirectSave packages aren’t currently included in our comparison results, so you’ll need to check the provider’s own website for its latest offers and terms.

Is DirectSave broadband any good?

DirectSave offers a combination of broadband and home phone services that may appeal to customers looking for a straightforward telecommunications package.

Its suitability depends on the broadband technology available at your property, the total price and the support and features you require.

BroadbandDeals.co.uk has collected customer reviews of DirectSave. These provide useful historical feedback, although individual experiences may not reflect the provider’s current service.

We recommend considering recent reviews alongside available speed estimates, contract terms and customer-support arrangements.

Switching from DirectSave

If you’re an existing DirectSave customer considering switching, start by checking your minimum contract end date and whether early termination charges apply.

You can then compare broadband packages from other providers available at your address.

Switching between supported residential broadband services can often be managed through One Touch Switch.

Be sure to confirm any arrangements for your home phone number if you want to keep it.

Compare alternatives to DirectSave

Although we don’t currently list DirectSave broadband deals, there are other providers worth considering.

Use the comparison table above to explore participating providers, then enter your postcode and select your address to check availability.

Compare download and upload speeds, total contract costs, installation arrangements and the features included with each deal.

Frequently asked questions

 

Is DirectSave still offering broadband?

Yes. Direct Save Telecom continues to advertise residential broadband services, including full fibre where available. The provider’s latest packages and terms can be checked directly on its website.

Why aren’t DirectSave deals shown on BroadbandDeals.co.uk?

We don’t currently include DirectSave packages in our comparison. This doesn’t mean DirectSave has stopped offering broadband. You can still compare alternatives from participating providers.

Does DirectSave offer full-fibre broadband?

Yes. DirectSave offers FTTP broadband in supported areas. Availability depends on the infrastructure connected to your property.

Can I get a home phone with DirectSave broadband?

DirectSave offers home phone services and calling packages. Check the provider’s current options, charges and connection requirements before ordering.

Can I switch from DirectSave to another broadband provider?

Yes. You can switch broadband providers, although you should check your existing contract, potential exit fees and arrangements for retaining a home phone number.

Not sure if DirectSave is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.