Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

Is UK broadband fit for a work from home world?

As more people work remotely post-lockdown, can the country's web infrastructure cope?

What Virgin Media’s Universal Credit broadband means for the industry

Virgin's new discounted offering is an innovative approach affordable broadband provision for low income households

Ofcom could save out-of-contract broadband customers £270 million

Significant savings for many users, following a recent price review by the industry watchdog.

Why fast broadband could help you sell your home

The connection between broadband and house prices may not be obvious, but connection speeds have a tangible effect on your home’s desirability

How to handle blackmail emails

Although it’s tempting to respond to blackmail emails quickly, a more considered approach is always advisable for this unwelcome threat to our safety

Augmented reality in the home

It’s been a slow-burning revolution, but there’s a real prospect of augmented reality in the home becoming commonplace in the coming years

Protecting your mental health online

Protecting your mental health online has never been more important, and there are easy ways to ensure the online world doesn’t become overwhelming

Why is the UK’s broadband infrastructure so patchy?

Britain's broadband is an amalgam of cabling and connections stretching back many decades

How fast can fibre cabling transmit data?

Fibre cable data speeds are increasing to the point where networks should have the capacity for tomorrow’s data requirements

Has Disney+ been a success?

With millions of Disney+ contracts already taken out, the Disney Corporation’s expansion into on-demand media has been an unqualified success

What the fourth industrial revolution means for you

Another technological revolution may sound like a far-flung concept, but it’s going to transform our lives in the near future...

Ten tips for video calling

We’ve assembled a list of video calling tips which should make conference calls and online meetings more productive, effective and safe

How do chatbots work?

Chatbots are a common sight on many websites, and these automated AI programs can be useful in lieu of speaking to a real person

What are the differences between Cat 5 and Cat 6 cables?

As the only physical bridge between your router and web-enabled devices, the differences between Cat 5 and Cat 6 cables are worth understanding

How to get the most out of Gmail

There are numerous ways to get the most out of Gmail, exploiting the full potential of Google’s iconic – and free – email service

Video doorbells: do you need one?

Video doorbells have been touted as the latest advance in smart home security, but there are important factors to consider

How to earn rewards for browsing online

From concerts to cashback, it's possible to earn online rewards simply for browsing and searching - providing you're cautious

Home broadband speeds are improving – but how quickly?

It’s comforting to know our internet is getting faster, but progress still lags behind Government targets.

The growth of dial-up nostalgia

Twenty-five years has elapsed since the internet went mainstream, and dial-up nostalgia is taking hold among those who remember it

The importance of reviewing and renewing your broadband contract

Even if you have a busy family life and a demanding career, it’s vital to set aside time for reviewing and renewing your broadband contract

Does every new home now have gigabit broadband access?

Housebuilders will soon be legally obligated to ensure new homes receive gigabit broadband access, preparing residents for a connected future

The pros and cons of Powerline adaptors

Did anything exist before the World Wide Web?

It’s increasingly hard to remember life before the World Wide Web, but contrary to popular opinion, the internet wasn’t born in 1991

Getting started with Microsoft Teams

Ways to boost slow WiFi speeds

How did we end up with the QWERTY keyboard layout?

The best video chat platforms

A brief history of search engine optimisation

How to check if your broadband is down

It might seem obvious that an outage has occurred, but there are easy ways to check if your broadband is down, or whether the problem is more localised

A beginner’s guide to SEO

Our beginner's guide to SEO can help anyone unfamiliar with this industry to develop and launch a site which performs strongly in search results