Apart from telling people to Turn It Off And Turn It On Again, tech support teams are notorious for asking whether a computer is hardwired to the broadband router.
It’s often the first question you’ll be asked when phoning your broadban...
It’s fair to say passwords have become something of a hindrance to online browsing these days.
Cybercrime has driven website administrators to impose increasingly draconian requirements for identifying ourselves as legitimate account hold...
Contrary to popular opinion, the internet predates the World Wide Web’s unveiling by Sir Tim Berners-Lee in 1991.
The very first websites were launched in 1985, by American computing companies including IBM and Symbolics.
Despite adopting...
The greatest sanction any consumer can impose against a service provider is to withdraw their custom.
Given our reliance on broadband nowadays, that’s a big statement of dissatisfaction.
Nonetheless, millions of people throughout the UK m...
Historically, two of the biggest sources of conflict in student flats involved whose turn it was to do the washing up, and who got to use the phone line.
In today’s smartphone age, common sources of conflict tend to be whose turn it is to...
Landlines have fallen dramatically out of favour in today’s smartphone age.
Statistics suggest 19 per cent UK households don’t have a landline at all, while four per cent can’t make outgoing calls.
Yet signing up to residential broadb...
The broadband market has never been so competitive, and that’s great news for consumers.
To entice new subscribers and sweeten the deal, many broadband firms offer a variety of incentives.
These include cashback, ecards, vouchers, free gi...
Regrettably, temporary broadband outages are a fact of modern life.
Until 5G is rolled out nationwide, there will be occasions when we find ourselves stranded on the information hard shoulder.
When this happens, it’s tempting to panic and...
It’s not uncommon to get our domestic communication and entertainment services supplied by several different companies.
For instance, we might have Sky television, a BT landline and broadband, and a Tesco Mobile phone contract.
Things get...
Historically, there have only been two ways to get broadband internet at home in the UK.
One involves a phone line connection from former BT offshoot Openreach, while the other relies on Virgin Media.
Virgin broadband uses an expanded and u...
