Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

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How to check if your broadband is down

It might seem obvious that an outage has occurred, but there are easy ways to check if your broadband is down, or whether the problem is more localised

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Will we ever have a universal file storage platform?

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The biggest malware threats of 2020…so far

It’s been a year few of us will forget in a hurry, and we're only halfway through.

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Quick tips for boosting home broadband speed

Boosting speed can transform activities like streaming, gaming and accessing cloud storage

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What’s the difference between hardware, firmware and software?

The differences are confusing if you’re not technically minded, but there's less crossover than you might expect

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Could my webcam be compromised?

A compromised webcam could pose significant security risks even if you don a disguise, so ensure video cameras on web-enabled devices are functioning normally

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How to build your own website on a budget

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How to tell when your PC is about to fail

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What will 6GHz home broadband mean for consumers?

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What is the splinternet of things?

The internet is increasingly fractured - is the IoT doomed to fail?

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Should I use the DuckDuckGo search engine?

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Can home working ever replace commuting?

For millions of UK workers, Spring 2020 has been a wake-up call to the realities of the home office.

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How do false rumours start online?

How do false rumours start online? Read more

Why are broadband contracts getting longer?

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How does the UK’s full fibre connectivity compare to European countries?

Election promises feel like ancient history... how does our broadband stack up?

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Working from home in rural areas: a how-to guide

It's not so much a novelty as a necessity - yet rural workers often suffer the worst levels of internet connectivity.

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Bits and bytes and bandwidth speeds

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Why the HBO Max streaming service isn’t coming to the UK

Lockdown has coincided with an unprecedented golden age of on-demand broadcasting - so where is HBO?

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How do Google and Bing compile search results?

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Can you run a business from a laptop?

Does increased portability make up for what laptops lack in hardware power?

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How do computer graphics cards work?

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How to make the most of YouTube

The video streaming site can do a lot more...

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Healthy online activities if you can’t sleep

Wifi has brought the world into our bedrooms, whether we want it or not

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Lockdown offers broadband customers time to renegotiate

Fast, dependable broadband is suddenly more important than ever.

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To Disney+ or not to Disney+

Now is the perfect time to get on board the latest streaming platform

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Easy ways to fix Windows 10 faults

Love it or hate it, Windows 10 is here to stay.

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2.4GHz vs 5GHz wifi – what’s the difference?

Many modern routers offer dual-band wifi - but which band should you use?

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