Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

Neil Cumins author photo

What is Microsoft 365?

Microsoft 365 is one of the world’s most widely used software packages, and yet many people have no idea what it consists of

Read: What is Microsoft 365?

Can I trust chatbots?

Their ubiquity means it’s increasingly important to trust chatbots, even though many people are unsure how these automated programs work

Read: Can I trust chatbots?

What makes a PC crash?

PC crashes are a sad reality, but newer versions of Windows are much more stable than their predecessors

Read: What makes a PC crash?

How fast is UK broadband these days?

How fast is UK broadband? It’s a question many people ask, especially in an international context, but the answer is far from clear-cut

Read: How fast is UK broadband these days?

A brief history of British broadband

The history of broadband is fascinating, but it’s also littered with technological dead-ends and lessons for today’s consumers

Read: A brief history of British broadband

Common broadband myths exposed

Common broadband myths range from misunderstandings to absurdities, and separating fact from fiction is vital for consumers

Read: Common broadband myths exposed

How to: build a website

Building a website is something billions of people have already done around the world, and it’s easy to do if you understand a few general principles

Read: How to: build a website

Should I upgrade to Windows 11?

If you’re happy with your existing Microsoft operating system, the decision about whether to upgrade to Windows 11 may require careful consideration

Read: Should I upgrade to Windows 11?