Telecoms & Technology / OFCOM report highlights broadband customer service failings
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.


5G finally allows mobile broadband speeds as fast as traditional broadband, at home or out and about.
Speed and coverage vary by provider – you can check coverage in your area through Ofcom.
Some low-income households can apply for cheaper broadband. Check out Social Tariffs.
Low-income household? Check out Social Tariffs.
We'll plant a tree when you switch.It's a better deal for you, and for the planet.
Broadband Deals » Mobile Broadband »
20 of 28 deals matched.
20 of 28 deals matched.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
24 month contract: Standard out-of-contract price currently £8/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
24 month contract: Standard out-of-contract price currently £11/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
12 month contract: Standard out-of-contract price currently £11/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
1 month contract: Standard out-of-contract price currently £13/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
12 month contract: Standard out-of-contract price currently £14/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
24 month contract: Standard out-of-contract price currently £15/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
1 month contract: Standard out-of-contract price currently £16/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
12 month contract: Standard out-of-contract price currently £18/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
12 month contract: Standard out-of-contract price currently £21/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £1.80/month from 1st April 2026.
36 month contract: reduced price for 3 months, standard price currently £24/mo, subject to change.
Don't risk overpaying - we can give you a nudge when your current contract is nearly up.
Keep up with the latest developments in UK broadband.
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.
Electronic waste is generated in huge quantities each year, but we rarely consider what happens to it after we dispose of it.
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Affiliate marketing increasingly underpins free internet content, but it’s important to understand how it works from a consumer perspective
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