OFCOM report highlights broadband customer service failings
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.
Neil Cumins
Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!
How to find the best online review websites
There are many platforms claiming to be among the best online review websites – but how can you tell?
Read: How to find the best online review websitesWhat is affiliate marketing?
Affiliate marketing increasingly underpins free internet content, but it’s important to understand how it works from a consumer perspective
Read: What is affiliate marketing?Should we ban screen time for children?
Proposals to restrict or ban screen time for children are highly contentious. We consider the pros and cons
Read: Should we ban screen time for children?Protecting your data when selling an old computer
There’s a surprisingly long list of things do before selling an old computer to keep your data safe
Read: Protecting your data when selling an old computerHow to make your CV look good in online applications
Applying for work is an inevitable part of life, but it’s much easier if you make your CV look good before applying
Read: How to make your CV look good in online applicationsLiving without internet access at home
Living without internet access might seem impractical, but it’s a reality for millions of people.
How to take and edit quality smartphone photos
Even with the latest smartphones, knowing how to take good photos requires a blend of skill, patience and knowledge
Read: How to take and edit quality smartphone photosWhat really happens to our electronic waste?
Electronic waste is generated in huge quantities each year, but we rarely consider what happens to it after we dispose of it.
Read: What really happens to our electronic waste?What are altnets?
Altnets provide an alternative to Openreach-powered ISPs – but should you consider their services?
Read: What are altnets?How to protect yourself against fake news
It’s becoming harder to protect yourself against fake news. We explain how to separate fact from fiction
Read: How to protect yourself against fake newsThe pros and cons of different broadband contract lengths
Different broadband contract lengths have unique merits. We explain which might work best in different scenarios
Read: The pros and cons of different broadband contract lengthsThe risks of consuming pirated content
It may be tempting to consume pirated content, but you can’t ignore the legal and safety risks.
How 50 years of Microsoft has changed the world…
Half a century on from the company’s launch, Microsoft products continue to drive the world’s economy and consumer technology.
Read: How 50 years of Microsoft has changed the world…The best and worst ISPs of 2025 are crowned
A newly published list of the best and worst ISPs might help you decide which company to entrust your broadband connection to
Read: The best and worst ISPs of 2025 are crownedWhat is RAM, and why do I need it?
What is RAM? It’s the foundation stone of everything you do on a computer, tablet or smartphone
Read: What is RAM, and why do I need it?How to prepare for an online job interview
Online job interviews require a very different mindset to a face-to-face interview. We explain what you need to know, do and check
Read: How to prepare for an online job interviewA beginner’s guide to speakers
Our beginner's guide to speakers explains why these often unheralded devices can transform your gaming, streaming and working life
Read: A beginner’s guide to speakersWebsite error codes – and what they really mean
Website error codes tell you why a particular resource isn’t available, so ignore them at your peril…
Read: Website error codes – and what they really meanThe ADSL switch-off is coming… are you ready?
It's the end of ADSL broadband in the UK - what will it mean for people still trapped on sluggish internet connections?
Read: The ADSL switch-off is coming… are you ready?What do we know about 6G?
A sixth generation of cellular communications is in development, but is 6G really needed when 5G hasn’t achieved its full potential?
Read: What do we know about 6G?The pros and cons of Sky Glass
As a second-generation product arrives on the market, we consider the pros and cons of Sky Glass
Read: The pros and cons of Sky GlassHow to slash your broadband bills before Awful April
Awful April is looming large, but there are ways to slash your broadband bills before other price and tax rises hit your household budgets
Read: How to slash your broadband bills before Awful AprilCan you still live without the internet in 2025?
With broadband connectivity underpinning everything from the NHS to dating, can you still live without the internet nowadays?
Read: Can you still live without the internet in 2025?Why you shouldn’t trust AI-generated news stories
AI-generated news stories have themselves been in the news recently. We explain why you can’t trust everything you read
Read: Why you shouldn’t trust AI-generated news storiesOnline age verification is coming – but how will it affect websites?
New age verification laws are looming, as the latest attempt to protect young audiences from adult-focused content.
Read: Online age verification is coming – but how will it affect websites?How to avoid common video-call mistakes
In today’s remote-working culture, it’s vital to be professional at all times. We explain how to avoid video-call mistakes with colleagues and clients alike
Read: How to avoid common video-call mistakesDoes living in a rural region mean slow broadband?
There’s a popular misconception that living in a rural region automatically means slow broadband, yet full fibre can be found everywhere
Read: Does living in a rural region mean slow broadband?How many types of cyber threats are there?
Cyber threats come in numerous forms. We highlight the classic examples and the lesser-known variants which could strike without warning
Read: How many types of cyber threats are there?UK broadband speeds versus the world – how are we performing?
UK broadband speeds may be improving, but so are the average upload and download speeds in other countries around the world
Read: UK broadband speeds versus the world – how are we performing?