Are you Very Hard to Reach? The UK Space Agency is here to help
The UK Government is attempting to resolve broadband issues affecting Very Hard to Reach households.
Neil Cumins
Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!
What are ‘social engineering’ scams?
Social engineering is on the rise – we explain how to avoid becoming its next victim
Read: What are ‘social engineering’ scams?How big a threat is spyware?
The spyware threat is real – but there are plenty of things you can do to reduce your risk of becoming a victim
Read: How big a threat is spyware?Coming soon – a national database designed to make broadband more reliable
A national database of underground cables is promising to make broadband more reliable
Read: Coming soon – a national database designed to make broadband more reliableTen boxsets to binge on this winter
If you’re looking for boxsets to binge on as the nights draw in, we have ten left-field streaming suggestions to consider
Read: Ten boxsets to binge on this winterHow to choose a web browser that works for you
Knowing how to choose a web browser for your specific needs can simplify and streamline your online experiences
Read: How to choose a web browser that works for youWhat does the World Broadband Association do?
You probably haven’t heard of the World Broadband Association, but their mission is to improve global internet access and connection quality
How to take screenshots – and why you might want to
Knowing how to take screenshots can simplify many aspects of online life, from password management to complaints escalation
Read: How to take screenshots – and why you might want toThe value of broadband line speed checks
Broadband line speed checks serve numerous purposes – including advising your ISP on where connection problems may lie
Read: The value of broadband line speed checksWhat is the Wayback Machine, and how can I use it?
The Wayback Machine is more than just a glimpse of bygone times – it’s a genuinely useful resource
Read: What is the Wayback Machine, and how can I use it?Coping strategies when online services go offline
When online services go offline, the initial response may be more panicked than is really necessary
Read: Coping strategies when online services go offlineWhy you shouldn’t turn your broadband router off overnight
It may be tempting to turn your broadband router off overnight, but it’s a bad idea for several reasons.
Read: Why you shouldn’t turn your broadband router off overnightSocial media algorithms can literally change your mind
Social media algorithms may be designed to reinforce existing beliefs, but they’re also rewiring our brains without us realising
How to use What3Words
When used correctly, What3Words can be an invaluable navigation tool, even if you’re not especially tech-literate
Read: How to use What3WordsWhy are 5G masts so unpopular, and what are the alternatives?
5G masts are a literal and metaphorical lightning rod for complaints, but alternatives are emerging to support home broadband services.
Read: Why are 5G masts so unpopular, and what are the alternatives?What can – and can’t – you do with generative AI?
Generative AI promises to solve many problems, though it’s advisable to approach it with caution at this early stage.
Read: What can – and can’t – you do with generative AI?The most important factors when choosing a new ISP – ranked
Choosing a new ISP involves a variety of competing attributes. We explain how to prioritise the most important ones
Read: The most important factors when choosing a new ISP – rankedWhat are Trojans?
What are Trojans? Only the most insidious – and potentially damaging – form of malware
Read: What are Trojans?When to use a VPN – and when not to
We explain when to use a VPN (and when not to) depending on your need for privacy, speed and safety
Read: When to use a VPN – and when not toWhat are the differences between NOW TV and Sky TV?
NOW TV and Sky TV both offer live and on-demand content across your internet connection, but there are significant differences
Read: What are the differences between NOW TV and Sky TV?The best broadband routers in 2024
The best broadband routers will make you wonder why you persevered with your ISP-supplied hardware for so long
Read: The best broadband routers in 2024Should I consider no-contract broadband?
Signing up to no-contract broadband frees you from long-term commitments, but it does involve some compromises
Read: Should I consider no-contract broadband?How is broadband defined?
If someone asked how is broadband defined, only 16 per cent of Brits would know what to say
Read: How is broadband defined?Should there be automatic compensation for broadband outages?
Automatic compensation for broadband outages is being discussed for businesses, mirroring a scheme already offered to consumers
Read: Should there be automatic compensation for broadband outages?How to handle the closure of a cloud storage provider
A cloud storage provider closing could cause anxiety, but it’s relatively easy to switch cloud hosting providers
Read: How to handle the closure of a cloud storage providerWould you move house for faster broadband?
Few of us would move house for faster broadband alone, but the prospect of better connectivity could swing a finely balanced decision
Read: Would you move house for faster broadband?How to resolve the most common broadband complaints
Common broadband complaints often have surprisingly simple solutions which mean you don’t need to call your ISP or switch provider
Read: How to resolve the most common broadband complaintsFed up with the Spotify algorithm? There are alternatives…
Amid growing consumer concerns around Spotify and its rivals, we look at alternatives to music streaming services
Read: Fed up with the Spotify algorithm? There are alternatives…What’s the latest on broadband mid-contract price rises?
Mid-contract broadband price rises aren’t guaranteed, but they can be an unwelcome expense.
Read: What’s the latest on broadband mid-contract price rises?What are paywalls?
Paywalls are the main alternative to advertising when it comes to making online services economically viable
Read: What are paywalls?