A-Z of ISPs on BroadbandDeals

The switching progress was simple. I'm happy I switched. The speed is good.

Overall Satisfaction: 9/10

The transfer process was great and initially everything worked fine. After a few days I started getting problems. All the lights on the router were green, but connectivity was poor on my iPad and iPhone and my laptop reported DNS problems. After much frustration, research and swapping routers, I am now using my old router and I have installed 1.1.1.1 apps on all my computers. I now get reliable internet access. TalkTalk’s help systems were no help. Thankfully, I am a reasonably experienced computer user and I was able to obtain other help online and I was lucky in finding 1.1.1.1. Now that I have got my TalkTalk connection running, it seems to be performing fine, but it is not quite so good at busy times over the weekend.

Overall Satisfaction: 6/10

Unfortunately with a lack of communication between ourselves and the provider, we switched to another brand within a few weeks. A new line needed installed which caused problems and the installer kept arriving unannounced and unplanned when we were at work. We had to use our own personal hot spots on our phone for over a month whilst we tried to get WiFi sorted and it cost us a fortune.

Overall Satisfaction: 3/10

I was with Sky. Only Virgin media could give me cable downloads of 150 mb and above. I took there cable at a speed of 340 mb. I get some times 400 mb. I have no problems with it. This is cheaper than Sky.

Overall Satisfaction: 10/10

My switch to Vodafone Fibre went very smoothly. A nice young man worked very professionally, very friendly and left no mess. He explained everything to me and all is working fine. Very happy with the service I received.

Overall Satisfaction: 8/10

Good value for money. Reliable service. No problems.

Overall Satisfaction: 9/10