Telecoms & Technology / OFCOM report highlights broadband customer service failings
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.


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10 of 391 deals matched.
10 of 22 Virgin Media home broadband deals matched.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £64/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £64/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £59/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £122/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £112/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £130/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £150/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £140/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £160/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £169/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £179/mo, subject to change.
Don't risk overpaying - we can give you a nudge when your current contract is nearly up.
Keep up with the latest developments in UK broadband.
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.
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