Telecoms & Technology / OFCOM report highlights broadband customer service failings
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.


These deals include access to premium sports channels from BT and Sky.
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Some low-income households can apply for cheaper broadband. Check out Social Tariffs.
Low-income household? Check out Social Tariffs.
We'll plant a tree when you switch.It's a better deal for you, and for the planet.
10 of 391 deals matched.
10 of 391 deals matched.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £150/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £150/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £160/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £80.99/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £169/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £83.99/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £84.99/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3.50/month from 1st April 2026.
24 month contract: reduced price for 24 months, standard price currently £179/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £98.99/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £101.99/mo, subject to change.
Annual Price Increase: monthly plan increases every year by £3/month from 31st March 2026.
24 month contract: reduced price for 24 months, standard price currently £102.99/mo, subject to change.
Don't risk overpaying - we can give you a nudge when your current contract is nearly up.
Keep up with the latest developments in UK broadband.
We examine where broadband providers are failing on customer service, based on a review by the industry regulator.
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