Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

Why are 5G masts so unpopular, and what are the alternatives?

5G masts are a literal and metaphorical lightning rod for complaints, but alternatives are emerging to support home broadband services.

What can – and can’t – you do with generative AI?

Generative AI promises to solve many problems, though it’s advisable to approach it with caution at this early stage.

The most important factors when choosing a new ISP – ranked

Choosing a new ISP involves a variety of competing attributes. We explain how to prioritise the most important ones

What are Trojans?

What are Trojans? Only the most insidious – and potentially damaging – form of malware

When to use a VPN – and when not to

We explain when to use a VPN (and when not to) depending on your need for privacy, speed and safety

What are the differences between NOW TV and Sky TV?

NOW TV and Sky TV both offer live and on-demand content across your internet connection, but there are significant differences

The best broadband routers in 2024

The best broadband routers will make you wonder why you persevered with your ISP-supplied hardware for so long

Should I consider no-contract broadband?

Signing up to no-contract broadband frees you from long-term commitments, but it does involve some compromises

How is broadband defined?

If someone asked how is broadband defined, only 16 per cent of Brits would know what to say

Should there be automatic compensation for broadband outages?

Automatic compensation for broadband outages is being discussed for businesses, mirroring a scheme already offered to consumers

How to handle the closure of a cloud storage provider

A cloud storage provider closing could cause anxiety, but it’s relatively easy to switch cloud hosting providers

Would you move house for faster broadband?

Few of us would move house for faster broadband alone, but the prospect of better connectivity could swing a finely balanced decision

How to resolve the most common broadband complaints

Common broadband complaints often have surprisingly simple solutions which mean you don’t need to call your ISP or switch provider

Fed up with the Spotify algorithm? There are alternatives…

Amid growing consumer concerns around Spotify and its rivals, we look at alternatives to music streaming services

What’s the latest on broadband mid-contract price rises?

Mid-contract broadband price rises aren’t guaranteed, but they can be an unwelcome expense.

What are paywalls?

Paywalls are the main alternative to advertising when it comes to making online services economically viable

When will 3D printers become the norm in every home?

Few of us own 3D printers, yet these remarkable machines can be incredibly useful around the home.

How does UK broadband compare to the rest of the world in 2024?

Global broadband speeds vary greatly, so how does the UK compare to other nations in terms of connectivity?

Should we mourn the end of the landline?

It’s the beginning of the end of the landline, but are consumers worse off without fixed-line telephone services?

The best job websites in the UK

Whether you’re looking for a new career, a freelance role or a side hustle, the best job websites in the UK have you covered

Where to watch live football online this season

With a new season almost upon us, there are plenty of ways to watch live football online, with and without a subscription

Five things your next computer needs – and five things it doesn’t

There are some things your next computer needs, and many features you could probably live without.

What features should I look for in a new laptop?

New laptop features vary hugely by price, operating system and manufacturer. We explain what to look for

Windows 12 is coming… here’s what we know so far.

It’s only a matter of time until Windows 12 launches, so what do we know about the next generation of Microsoft’s operating system?

Could high temperatures affect broadband reliability?

We explain how to ensure your router and devices keep their cool in a heatwave, maintaining broadband reliability

How targeted is targeted advertising?

Targeted advertising is the tip of an iceberg of personal data endlessly being resold across the internet

Ten ways to make the most of LinkedIn

It’s important to make the most of LinkedIn if you want to boost your career, including these little-known tips

Is there any need for broadband speeds faster than 1Gbps?

The prospect of broadband speeds faster than 1Gbps might seem appealing, but there’s little benefit to consumers.

How dumbphones could reset our relationship with the internet

The internet was once a computer-only service. Thanks to dumbphones, it might be again.

What is doxing, and why is it dangerous?

If you’ve ever wondered what is doxing, we explain the origins and dangers of this growing online phenomenon.

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Neil Cumins

Why are 5G masts so unpopular, and what are the alternatives?

What can – and can’t – you do with generative AI?