Telephone contacts for broadband providers

Monday, 22 August, 2016

Sometimes when email or livechat isn’t getting your the answers you need, you will have to contact your broadband provider on the phone. We’ve compiled all the customer service telephone numbers for you in one handy place.

BT 1


0800 800 150
Open: Monday to Friday 8am-8pm, Saturday 8am-8pm and Sunday 9am-6pm.

EE 1


0207 362 0200
Open: Monday to Friday 8am-9pm, Saturday and Sunday 8am-8pm.

John Lewis 2

John Lewis Broadband

0800 022 3300
Open: Monday to Sunday 9am-6pm

Plusnet 1


0800 432 0200
Open: Monday to Sunday 7.30am-10pm

Post Office 1

Post Office

0345 600 3120
Open: Monday-Saturday 8am-8pm, Sunday 9am to 6pm

Sky 1


03442 411 653
Open: Monday-Friday 07:30-23:00, Saturday and Sunday 07:30-22:00

TalkTalk 3


0345 172 0088
Monday-Friday 8am-8pm, Saturday 9am-6pm, Sunday 10am-5pm

Vodafone 1


0333 304 0191
Open: Monday to Sunday 8am-9pm

Virgin Media 2

Virgin Media

0345 454 1111
Open: Monday to Friday 8am-9pm, Saturday 8am-8pm, Sunday 8am-6pm


01865 591 131
Open: 24/7


0333 332 1111
Open: 24/7


0333 1303 966

NOW Broadband

Online only


0345 071 9890
Open: Monday-Friday 8am-8pm, Saturday 8am-2pm


0333 1303 966
Open: 24/7

If you can update us on any out-of-date information in this list please contact

Tom Rodgers author picture


Tom is a tech journalist and former Editor at

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