Jake Tibbits

Improving Broadband Speed

Improving Broadband Speed

On: Wednesday, 28 September, 2016
Slow internet can be deeply frustrating, whether it be the constant buffering symbol or the slow page load speed, people often believe it all to be the fault of their Internet Service Provider (ISP). While this is often true, sometimes it c...
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How to Complain to Your Broadband Provider

How to Complain to Your Broadband Provider

On: Thursday, 15 September, 2016
Contacting customer service or filling in an official complaint are the two ways most broadband consumers complain about their service or lack thereof. However, while these should be your first point of call any complaint to a broadband pro...
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Contract Cancellation

Cancelling your broadband contract

On: Monday, 12 September, 2016
So, you signed up for a broadband deal six months ago and now halfway through it, the price has gone up, your service has slowed and you can’t get an accurate billing breakdown. It’s a frustrating situation to be in and all you really w...
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Do I Need a Credit Check for Broadband?

Do I Need a Credit Check for Broadband?

On: Thursday, 8 September, 2016
Broadband is becoming an essential service for many of us but for some people, it is almost impossible to get a contract approved. Those with a bad credit rating fail the checks often required to sign up for broadband. If you have been deni...
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Your Broadband Consumer Rights

Your Broadband Consumer Rights

On: Monday, 5 September, 2016
If you buy something in a shop and you don’t want it or it breaks, you have the right to return it. Even if you download an app and it doesn’t work as advertised you have a right to a refund, but what about a broadband contract? Just li...
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What is Fair Usage?

What is Fair Usage?

On: Thursday, 1 September, 2016
Selecting the right broadband package is a difficult choice – you need to consider speeds, price and download limits among other things. Most consumers tend to go for the unlimited package reasoning that it will make things easier, remove...
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Is A Wired or Wireless Connection Better?

On: Tuesday, 23 August, 2016
Using a Wi-Fi connection is obviously a lot more convenient than draping miles of Ethernet cables throughout your home but a wired connection still has plenty of advantages – faster speeds, lower latency and no interference. Deciding betw...
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Changing Your Wi-Fi Password

On: Sunday, 21 August, 2016
The internet is essential for daily life; we order our shopping on it, chat with friends, organise our banking, basically every facet of our personal lives can be accessed through it. However, it is all too easy for hackers to gain access t...
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Is There a Device Limit?

On: Friday, 19 August, 2016
Wi-Fi is not limitless – all computers, mobile phones, games consoles and other internet enabled devices share a finite capacity of resources. If you run two taps in your house at the same time, the water pressure will drop and you wo...
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Why Can Only Certain Areas Get Fibre?

On: Friday, 5 August, 2016
Superfast broadband for all is the future however, currently only certain areas are covered by the fibre infrastructure needed to offer speeds over 100mbps. Having access to this capability makes pages load in the blink of an eye and downlo...
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