Why is BT still the UK’s biggest broadband provider?
The UK's biggest ISP was its only telecommunications company before competition arrived in the 1980s.


Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!
The UK's biggest ISP was its only telecommunications company before competition arrived in the 1980s.


We explain how to get your security back on track when your online passwords are compromised.
Read: What should I do if my online passwords are compromised?Life can be less stressful once you learn how to live without social media accounts and re-embrace traditional technologies
Read: How to live without social media accountsVandalism against our broadband infrastructure is on the rise – what's happening, and how will it affect you?
Read: UK broadband infrastructure vandalism attacks on the riseEmployee monitoring tools are vital for home workers, but they come at the cost of personal privacy
Read: What are employee monitoring tools, and how do they work?We rely heavily on the surface web every day, yet it’s only a tiny part of the wider internet
Read: What’s the surface web?Staying safe on dating sites and apps is vitally important, with bad actors and scammers lurking on every platform

Reverse image searches might sound complicated, but they’re easy to run – and surprisingly helpful
Read: How to run reverse image searchesSudden broadband outages are an unfortunate fact of life – here’s how to cope if your internet goes off
Read: How to handle a sudden broadband outageWe investigate why too much screen time can be harmful for us – and especially for our children.
Read: Why too much screen time can be harmfulFreely could transform our relationship with streaming TV – and it’s coming soon to a screen near you.
Read: Coming soon: Freely will bring Freeview telly into the streaming ageWiFi 7 is officially on the way, bringing new range and performance to WiFi routers across the UK
Read: WiFi 7 is coming: what benefits will it bring?Landline phone exchanges are becoming relics, just as a new cabling issue arises on our streets.

They’re used by over 17 million people in Europe, but what are IPTV services?
Read: What are IPTV services, and are they legal?The best web browsers for privacy offer greater confidentiality than ever before – but which is best for your needs?
Read: The best web browsers for privacy 2024Despite the advantages of Windows and macOS, you should also consider Linux when choosing a new computer
Read: Why you should consider Linux for your next computerFull fibre broadband coverage has improved in recent years, but we’re a long way from universal coverage.
Read: How much of the UK has full fibre broadband now?If you can keep your hard drive working optimally, your computer’s lifespan will be hugely extended
Read: How to keep your hard drive workingThe question “What are cookies” has different answers for consumers, businesses and advertisers
Read: What are cookies, and can I avoid them?Before discarding old consumer electronics, it’s worth thinking about where they go – and the environmental impact
Read: How to get rid of unwanted electronics safely and responsiblyCompromised passwords are a popular target for hackers and scammers – and many of us are in the firing line.
Read: Revealed: how hackers use compromised passwordsHow does Bluetooth work? The answer is using some decidedly low-tech communications
Read: How does Bluetooth work?As digital banking continues to increase, safe online banking tips are vital to keep you – and your money – safe.
Read: Top security tips for safe online bankingDrive-by download malware represents an insidious attack on users, often happening in the blink of an eye.
Read: Threat alert: drive-by download malware is realIn-car infotainment systems continue to evolve beyond mere music players, but broadband in cars remains beyond our reach.
Read: Why don’t we have broadband in our cars?New computer costs vary hugely, so what do you need to spend to get a decent new device?
Read: How much should you spend on a new computer?Air fibre broadband masts offer an alternative internet delivery system that could be coming to a street near you.
Read: ‘Air Fibre’ broadband offers connectivity where others failCybercrime will be more endemic than ever in 2024, so it’s vital to mitigate against it.
Read: The cybercrime threat is evolvingWe explain how to stay online while moving house – a crucial yet often overlooked part of relocating.
Read: How to stay online while moving house in 2024The question ‘what are torrents’ can be answered quite simply, considering how complex these file sharing protocols are.
Read: What are torrents?