Compare Broadband Deals from John Lewis

Not just a department store, John Lewis also provides broadband using Plusnet’s network.

Broadband Deals Comparison Table

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Broadband options

Connection type:

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Connection types

Standard broadband (ADSL) is the most basic, with low top speeds of 8-17Mbps. Speeds are often much lower at busy times of day, or if you live more than 1 mile from the exchange.

Fibre broadband (FTTC / Cable) uses a mix of fibre and copper wiring to deliver a faster, more reliable connection. Most advertise top speeds of 76Mbps, while Virgin’s cable network can go to 350Mbps.

Fibre-to-home broadband (FTTP) offers the highest speeds by running full-fibre cables right into your property. FTTP is currently only available to a very limited number of households.

Enter your postcode to check availability.

Average speed:

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Average speeds

Broadband speeds are now advertised using an average figure, representing the speed achieved by at least 50% of users at peak times.

You may not be able to receive the displayed speed on your connection. Actual speeds will vary by location, but each provider should be able to test your line and give you a more accurate indication of the speed you will achieve.

Gigabit broadband at over 1000Mbps is only available on ‘full-fibre’ or ‘fibre-to-premises’ connections. This connection type is currently only available to a very limited number of households in the UK. We recommend you search using your postcode to check availability.

Monthly Data limit:

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Data caps

Some providers offer deals with a set quantity of data per month. These deals are rare nowadays for home broadband, as with the advent of HD and 4K video and game streaming, many users will not wish to be limited.

However capped data deals can be cheaper than unlimited ones, so it may be worth considering if you’re not a big streamer.

Deal options

Contract length:

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Contract terms

Broadband deals are now offered with a range of different contract lengths.

If you find a particularly cheap deal, it can be a good plan to lock it in for 18 months.

If instead you prefer flexibility, 1-month / no-contract broadband deals are fantastic choice, though they do tend to cost more up front.

Gifts & Rewards:

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Free Gifts / Rewards / Cashback

Some deals are offered with additional incentives such as cashback, gift cards, or trendy tech.

We don’t subtract the value of these extras when calculating the overall first-year costs of each deal – but you might wish to weigh up how much the gift is worth to you when making a decision.

Landline options

Add a calls bundle:

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Calls bundles

If you’re the type to spend hours chatting on the landline, you can make huge savings by bundling your calls in with your broadband.

Most providers offer a range of calls packages, so whether you’re after the odd evening gossip, or a marathon mid-day gabfest, you should be able to find something to suit.

Always check the provider’s terms – some numbers may not be included in your free call-time.

TV options

Add a TV bundle:

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TV bundles

For many of us, TV and broadband now go hand in hand. So why not bundle up and grab a deal that covers both?

‘Freeview +’ packages include the usual free-to-air channels available on freeview/freesat, usually with the addition of a small number of premium channels or tv-on-demand apps.

‘Premium’ packages are those that include a wider range of premium or subscription channels, often including specialist bundles for sport, cinema or kids tv.

Most TV packages also include some sort of set-top-box to allow recording/rewinding live broadcasts, but some such as NowTV are sold simply as subscriptions to stream online or through Smart TV devices.

TV channels filter:

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TV channel filters

If there’s a particular channel you just can’t do without, you can use this filter to find deals which include it.

Please be aware that providers may change the channels available with any given package without prior warning. While we work hard to maintain up-to-date channel lists, you should always check availability with the provider before making any purchase.

  John Lewis home broadband deals found.

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Cost formats & sorting

You can choose how the price of each deal is displayed. All prices include line-rental.

Monthly cost is the total cost per month at the beginning of the contract. Some deals will revert to a higher price after an initial offer period.

First year cost is the estimated total cost of the first 12 months on this broadband deal. Comparing first year costs can sometimes give a more accurate idea of how much you will pay overall.

You can also sort your results by price or speed, high to low or low to high.

  • Unlimited Broadband
    Free Google Home hub

    Unlimited Broadband

    Average* 10Mbps UnlimitedBroadband
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Broadband with Anytime Calls
    Free Google Home hub

    Unlimited Broadband with Anytime Calls

    Average* 10Mbps UnlimitedBroadband
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Fibre
    Free Google Home hub

    Unlimited Fibre

    Average* 36Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Broadband with Anytime and Mobile Calls
    Free Google Home hub

    Unlimited Broadband with Anytime and Mobile Calls

    Average* 10Mbps UnlimitedBroadband
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Fibre with Anytime Calls
    Free Google Home hub

    Unlimited Fibre with Anytime Calls

    Average* 36Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Fibre Extra
    Free Google Home hub

    Unlimited Fibre Extra

    Average* 66Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Fibre with Anytime and Mobile Calls
    Free Google Home hub

    Unlimited Fibre with Anytime and Mobile Calls

    Average* 36Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • PC Security Package Included
    • No Set Up or Activation fees
    • Free Router Delivery
  • Unlimited Fibre Extra with Anytime Calls
    Free Google Home hub

    Unlimited Fibre Extra with Anytime Calls

    Average* 66Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery
  • Unlimited Fibre Extra with Anytime and Mobile Calls
    Free Google Home hub

    Unlimited Fibre Extra with Anytime and Mobile Calls

    Average* 66Mbps UnlimitedFibre
    Free Google Home hub
    Setup costs £0
    • Free Bullguard PC security package included
    • No set up or activation fees
    • Free router delivery

Everything you need to know about John Lewis Broadband

John Lewis entered the broadband market in 2012, growing out of the now-defunct Waitrose Broadband and Green Bee Broadband.

John Lewis Broadband is provided by Plusnet, so you’ll get all the same network reliability offered by the Yorkshire brand.

It is focused on a simple proposition of without multiple add-ons. There are just three main packages available, each on a 12 month contract: Unlimited (ADSL 17Mbps), Fibre (38Mbps), and Fibre Extra (76Mbps).

A phone line with Evening and Weekend Calls comes as standard at no extra cost across the range. Extra calls packages are available.

If you need a phone line installed and are taking John Lewis Broadband, it’ll cost £49.99 to get a new line put in.

All John Lewis Broadband is sold as unlimited usage, which means you can stream and download to your heart’s content without worrying about hitting any data caps.

John Lewis is one of the few providers to offer a freephone customer service line 24 hours a day, seven days a week.

What can you get with John Lewis Broadband?

ADSL broadband

John Lewis offers ADSL Unlimited Broadband at maximum speeds of 17Mbps.

Calls

Yes. Calls packages are available. You can get Line Rental only, which gives you a phone line with Evening and Weekend Calls ready bundled in, or you can add Anytime Calls to landlines for £5 a month or Anytime and Mobile Calls for £10 a month.

Mobiles

There’s no mobile or SIM Only service available from John Lewis Broadband.

Fibre broadband

John Lewis offer two kinds of fibre broadband: Fibre at 38Mbps and Fibre Extra at 76Mbps.

TV

John Lewis does not have TV deals bundled in with its broadband.

Business broadband

No John Lewis business broadband packages available as of November 2017.

Why choose John Lewis?

John Lewis is focused on an easy-to-understand service without being over fussy on adding extra options. It uses the Plusnet broadband network and so is aimed at the value end of the market.

If you have a problem with your broadband speed the first three months of service and they can’t fix it, you’re able to cancel your contract early, penalty-free.

Router delivery and set-up is free, and all John Lewis Broadband comes with PC security included.

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