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Broadband Deals from John Lewis

Not just a department store, John Lewis also provides broadband using Plusnet's network.

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matching John Lewis broadband deals available. John Lewis broadband deals available.

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Broadband type: ?

Standard broadband (ADSL) is the most basic, with low top speeds of 8-17Mbps. Speeds are often much lower at busy times of day, or if you live more than 1 mile from the exchange.

Fibre broadband (FTTC / Cable) uses a mix of fibre and copper wiring to deliver a faster, more reliable connection. Most advertise top speeds of 76Mbps, while Virgin's cable network can go to 350Mbps.

Fibre-to-home broadband (FTTP) offers the highest speeds by running full-fibre cables right into your property. FTTP is currently only available to a very limited number of households.

Enter your postcode to check availability.

Average Speed: ?

Broadband speeds are now advertised using an average figure, representing the speed achieved by at least 50% of users at peak times.

You may not be able to receive the displayed speed on your connection. Actual speeds will vary by location, but each provider should be able to test your line and give you a more accurate indication of the speed you will achieve.

Gigabit broadband at over 1000Mbps is only available on 'full-fibre' or 'fibre-to-premises' connections. This connection type is currently only available to a very limited number of households in the UK. We recommend you search using your postcode to check availability.

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Pricing Display Options

You can choose how the price of each deal is displayed. All prices include line-rental.

Monthly cost is the total cost per month at the beginning of the contract. Some deals will revert to a higher price after an initial offer period.

First year cost is the estimated total cost of the first 12 months on this broadband deal. Comparing first year costs can sometimes give a more accurate idea of how much you will pay overall.

Everything you need to know about John Lewis Broadband

John Lewis entered the broadband market in 2012, growing out of the now-defunct Waitrose Broadband and Green Bee Broadband.

John Lewis Broadband is provided by Plusnet, so you’ll get all the same network reliability offered by the Yorkshire brand.

It is focused on a simple proposition of without multiple add-ons. There are just three main packages available, each on a 12 month contract: Unlimited (ADSL 17Mbps), Fibre (38Mbps), and Fibre Extra (76Mbps).

A phone line with Evening and Weekend Calls comes as standard at no extra cost across the range. Extra calls packages are available.

If you need a phone line installed and are taking John Lewis Broadband, it’ll cost £49.99 to get a new line put in.

All John Lewis Broadband is sold as unlimited usage, which means you can stream and download to your heart’s content without worrying about hitting any data caps.

John Lewis is one of the few providers to offer a freephone customer service line 24 hours a day, seven days a week.

What can you get with John Lewis Broadband?

ADSL broadband

John Lewis offers ADSL Unlimited Broadband at maximum speeds of 17Mbps.


Yes. Calls packages are available. You can get Line Rental only, which gives you a phone line with Evening and Weekend Calls ready bundled in, or you can add Anytime Calls to landlines for £5 a month or Anytime and Mobile Calls for £10 a month.


There’s no mobile or SIM Only service available from John Lewis Broadband.

Fibre broadband

John Lewis offer two kinds of fibre broadband: Fibre at 38Mbps and Fibre Extra at 76Mbps.


John Lewis does not have TV deals bundled in with its broadband.

Business broadband

No John Lewis business broadband packages available as of November 2017.

Why choose John Lewis?

John Lewis is focused on an easy-to-understand service without being over fussy on adding extra options. It uses the Plusnet broadband network and so is aimed at the value end of the market.

If you have a problem with your broadband speed the first three months of service and they can’t fix it, you’re able to cancel your contract early, penalty-free.

Router delivery and set-up is free, and all John Lewis Broadband comes with PC security included.

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