About Plusnet broadband & alternative deals

Everything you need to know about Plusnet broadband

Plusnet is a UK broadband provider offering residential internet services across much of the country.

The company is part of BT Group, which also owns BT and EE. Although the three brands use much of the same underlying infrastructure, their packages, prices and included services differ.

Plusnet focuses on straightforward broadband products, including full-fibre and part-fibre connections.

What types of broadband does Plusnet offer?

Full-fibre broadband (FTTP)

Plusnet offers full-fibre broadband where compatible infrastructure is available.

FTTP uses fibre-optic cables directly to the property, providing greater capacity and faster potential speeds than older connections using copper wiring.

Plusnet’s full-fibre range includes several speed tiers, allowing households to choose packages for everyday streaming, remote working, gaming and more demanding internet use.

Full-fibre availability depends on whether your property is connected to the network.

Part-fibre broadband

Where FTTP isn’t available, Plusnet may offer part-fibre broadband.

These connections use fibre-optic cables to a local street cabinet and copper wiring for the final connection to the property.

Speeds are generally lower than full fibre and can vary according to local conditions.

Plusnet broadband speeds

Plusnet offers different broadband speeds to suit households with varying requirements.

For everyday browsing, email, video calls and streaming, a moderate-speed package may be sufficient.

Larger households with several people downloading, streaming or working simultaneously may benefit from a faster full-fibre service.

However, advertised average speeds aren’t guaranteed speeds for every customer.

Always check the estimated and minimum guaranteed speeds for your address before ordering.

Do you need a landline with Plusnet?

Plusnet’s current full-fibre broadband packages don’t require a traditional telephone line and don’t include a home phone calling service.

This is useful for households that use mobile phones and don’t need a separate landline.

However, anyone who relies on a home phone should check their options before switching, particularly if they want to retain an existing telephone number.

Some older Plusnet broadband and phone products remain relevant to existing customers, but their arrangements shouldn’t be confused with those of new broadband-only contracts.

See our broadband without a landline comparison for more information.

Plusnet routers and Wi-Fi

Plusnet supplies a wireless router with its broadband packages.

The equipment and wireless features depend on the product and current package specifications.

Wi-Fi performance depends on router placement, interference, walls and the capabilities of connected devices.

A faster broadband package won’t necessarily solve weak Wi-Fi coverage in parts of the home.

If you regularly experience wireless problems, consider whether additional access points or a mesh Wi-Fi system would be useful.

Plusnet broadband contracts and pricing

Plusnet’s prices depend on the connection speed, contract length and promotions available when you order.

Some offers may include introductory discounts, reward cards or reduced activation charges.

These incentives can be useful, but they shouldn’t be considered in isolation.

Compare the full minimum-term cost, including scheduled annual price increases, setup charges and the cost once any introductory discounts expire.

Our comparison table shows listed Plusnet deals and their calculated costs, helping you compare the overall financial commitment rather than just the starting price.

Is Plusnet broadband any good?

Plusnet may appeal to customers looking for a relatively straightforward broadband service from an established national provider.

Its use of Openreach infrastructure means it can offer broadband to many UK households, with full fibre available in supported locations.

However, it won’t necessarily be the lowest-cost option at every address.

Before choosing, compare the contract terms, total price, speed estimates, router and customer-support arrangements.

You can also read our Plusnet customer reviews for feedback from people who have used the service.

Switching to Plusnet

Many residential broadband switches can be coordinated through One Touch Switch.

Your new provider will usually arrange the transfer, although installation work may be required when moving to full fibre.

Before switching, check whether you’re still within your current minimum contract period and whether early termination fees apply.

If you currently have a home phone service, confirm what will happen to it before placing an order.

Should you choose Plusnet?

Plusnet is worth considering if you want full-fibre or part-fibre broadband from an established provider without necessarily paying for additional TV or telephone services.

Compare the packages above, checking the total contract cost, available speeds and included features.

It’s also worth comparing Plusnet with BT, EE and other providers using the same underlying network, as the best-value package can differ.

Frequently asked questions

Is Plusnet owned by BT?

Yes. Plusnet is part of BT Group, alongside BT and EE. Although the brands share a parent company, their broadband packages, prices and features differ.

Does Plusnet offer full-fibre broadband?

Yes. Plusnet offers FTTP broadband in areas connected to compatible infrastructure. Availability depends on your individual address.

Do I need a landline for Plusnet broadband?

No. Plusnet’s full-fibre broadband packages don’t require a traditional home phone line. If you need to retain a telephone number or calling service, check the arrangements before switching.

Does Plusnet increase prices during a contract?

Plusnet contracts may include scheduled annual price increases. Check the specific deal’s price schedule and total minimum-term cost before ordering.

Does Plusnet include a router?

Yes. Plusnet supplies a wireless router with its residential broadband packages. The equipment and wireless capabilities depend on the package.

Is Plusnet cheaper than BT or EE?

Not necessarily. Plusnet, BT and EE offer different packages and promotions. Comparing their total contract costs and included features is more useful than assuming one brand is always cheaper.

Not sure if Plusnet is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.