Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

How to get a better broadband deal by understanding jargon

Broadband terminology is often confusing. We explain what it all means, to help you negotiate a better deal on your next contract.

Plan to map the world under our feet could stop broadband outages

A national underground asset register might stop broadband outages by showing utility companies where infrastructure is buried.

Ten tips to improve your cybersecurity at home

Methods for improving domestic cybersecurity include password management, router reboots and deleting unsolicited emails.

Wait, what happened to the metaverse?

Hailed by some as the future of the internet, the metaverse is dead. What went wrong?

How to get the most out of Google Maps

From house hunting to traffic data, Google Maps has many uses beyond its core mapping and navigation duties.

A guide to Apple CarPlay and Android Auto

Apple CarPlay and Android Auto provide a bridge between home broadband and your car’s infotainment system

How to choose an antivirus package

When it’s time to choose an antivirus package, there’s a lot to consider

How does crowdfunding work?

Crowdfunding campaigns harness the internet to generate finance for corporate products and personal activities alike.

The unknown benefits of restarting your wifi router

Benefits of rebooting your router include improved performance, greater reliability and a longer lifespan.

Which is better – Mac or PC?

The Mac vs PC debate has endured for decades, but in 2023, it’s a more nuanced decision than before

How 1980s computer games underpinned today’s gaming experiences

The influence of 1980s computer games continues to reverberate, influencing modern console design and online titles alike

Is your ISP the worst in the UK?

The latest Which? broadband satisfaction survey has revealed the best and worst ISPs. Is yours among the latter?

A beginner’s guide to computer cables

Computer cables come in all shapes and sizes, though help is on the way courtesy of our old friends in the EU

HTML5 and the battle for consistent online experiences

You’ve got HTML5 to thank for online content looking the same on every device you own.

The weirdest things might cause your broadband to go down

Bizarre reasons for broadband outages range from teething squirrels to out-of-control milk vans and old TV sets.

Automatic updates might be causing your slow broadbad

Automatic updates might not seem an obvious cause of slow broadband, but they can dramatically slow down your system.

How does UK broadband connect to the wider internet?

UK broadband only works as part of a global network, buried beneath the seabed around our coastline.

Is choice shrinking in the UK broadband market?

ISP consolidation is accelerating, with brands including Shell Energy, CityFibre and Trooli potentially disappearing from the UK.

How does remote PC access work?

Remote PC access unlocks your files and folders across the internet, for offsite working and tech support alike

The importance of internal links and backlinks to website SEO

Many factors influence website SEO, but hyperlinks are a vital component of ensuring pages rank highly in search results

Broadband to be faster on the moon than in parts of the UK

UK broadband speeds are officially slower than connections to the moon, according to new research.

What is bloatware, and how can I tackle it?

Bloatware is the scourge of modern computers, smartphones and tablets. Let's tackle it head-on!

A beginner’s guide to TikTok

Our beginner's guide to TikTok profiles this phenomenally popular social media app

Wifi 7 is coming… here’s what we know so far.

We explain why the next generation of broadband routers will be astonishingly fast, and probably a lot more expensive.

How much free streaming content is available in the UK?

We investigate how much free streaming content UK consumers can access.

What is ChatGPT?

We get under the skin of ChatGPT and put the headline-generating AI to the test for ourselves.

A beginner’s guide to LinkedIn

Our beginner's guide to LinkedIn explains how this vital social networking tool helps employees and businesses alike

Gigabit broadband now available in over 99% of new homes

New home gigabit broadband availability means top speeds and reliability, but some regions are left behind.

How to recognise and avoid modern spam emails

Avoiding spam emails is easier than ever, because ISPs have invested huge amounts of time and energy in combating them.

What is airbrushing?

We explain what is airbrushing used for, how it’s achieved and why it’s controversial

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Neil Cumins

How to get a better broadband deal by understanding jargon

Plan to map the world under our feet could stop broadband outages