Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

Project Gigabit: government set to upgrade regions with slow broadband

The Government’s latest attempt to level up the online playing field is here

Broadband access replaces organic supermarkets in house buyers priorities

The link between broadband and house prices may not seem immediately obvious, but its relevance has been proven time and again

What is build to rent, and how does it affect broadband access?

Build to rent schemes are growing in popularity, and they offer tenants a shortcut to the fast lane of the internet superhighway

Whatever happened to Ceefax and Oracle?

Ceefax and Oracle provided many people’s first exposure to interactive digital services, and their legacy lives on in unexpected ways

Technology may have the solutions to a good night’s sleep

Tech and insomnia make unfortunate bedfellows, but there are new solutions which can help to ensure your sleep is less disturbed in future

Antivirus software – How to secure your devices

Antiviruses represent a last line of defence against malware, but they vary considerably in performance and effectiveness.

Who are ICANN, and what do they do?

If you’re not sure who are ICANN, you’re not alone. This internet gatekeeper has a surprisingly low profile considering its responsibilities

Online backups – how to protect your data

Data storage has come a long way since the days of Zip drives and USB sticks, but online backups come in a variety of guises – with varying drawbacks and limitations

The ISPs you don’t want to have to make a complaint to

ISP customer service remains a key differentiator, and Ofcom research reveals some brands are achieving more than others

Why do spam emails contain random words?

The phenomenon of random words in spam emails might seem pointless, but these unwanted messages are sent quite deliberately

Why do UK broadband customers stay loyal to poor providers?

ISP loyalty is often harmful to consumers, yet there are good reasons why people are reluctant to switch provider

How does free public WiFi work?

Free public WiFi has become big business, as a way of attracting and retaining customers for longer

Many new build homes still missing full-fibre connectivity

New homes with ultrafast broadband are becoming increasingly common, but you can’t take high-speed connectivity for granted

Five platforms offering free photography for small businesses

Being able to access free photography for small businesses is a real money-saver, but it’s important to choose your images with care

It’s time to invest in a Password Manager

Password managers are growing in popularity, as a way of simplifying online security and reducing password frustration

Does it matter which web browser you use?

Deciding which web browser to use can affect how you experience the internet, yet it’s a choice few of us invest much thought in

What’s the difference between a mobile dongle and a MiFi hub?

There’s more than one difference between a mobile dongle and a MiFi hub, which is worth understanding if you need temporary (or portable) internet access

Are there too many TV channels in today’s online age?

The concept of having too many TV channels would have seemed ridiculous twenty years ago, but we’re now saturated with broadcasting content

How 1980s home computers paved the way for the internet

The explosion in 1980s home computers paved the way for the connected world of the 1990s, and widespread adoption of the internet

How quickly can fibre optic cables transmit data?

With fibre optic cable data transfer speeds hitting new records, it’s interesting to see how quickly these pipes can distribute digital data

Are QR codes safe to use?

The question of are QR codes safe has become a hot topic in our post-lockdown society, when it seems every public building requires a QR login

What broadband will I need for 8K TV?

8K TV is here, compatible sets are on sale and content is growing. But what broadband will you need to enjoy unprecedented clarity?

A proprietary email address could save your small business

From garage enterprises to gateway businesses, a proprietary email address is one of the most important tools any small company can call upon

Tips for cancelling a broadband contract early

There are many reasons why cancelling a broadband contract early may be advantageous, but it could be expensive if not handled correctly.

What is a smart home?

The definition of what is a smart home has changed over the years, and today it incorporates everything from green energy to automation

What are email tracking pixels, and why are they used?

As one of the internet’s stealthier monitoring tools, email tracking pixels represent a shift in the way companies record our actions

4G wireless broadband – is the end nigh?

For many people, 4G wireless broadband provides a lifeline to the internet, but the rollout of 5G might herald its demise

How to persuade your landlord to upgrade your broadband

If you can persuade landlords to improve broadband, there are clearly defined benefits for all parties.

The differences between broadband, superfast and ultrafast broadband

Understanding the differences between broadband, superfast and ultrafast broadband will help to ensure your next internet package is suitable

Why is it hard to get new cable services in established areas?

Millions of consumers would benefit from the faster internet speeds offered by cable services, yet these are often unavailable, even in urban areas

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Neil Cumins

Project Gigabit: government set to upgrade regions with slow broadband

Broadband access replaces organic supermarkets in house buyers priorities