The billion pound cost of broadband outages revealed
Shocking new research shows almost 11 million people have endured lengthy broadband outages in the last year.


Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!
Shocking new research shows almost 11 million people have endured lengthy broadband outages in the last year.


Choosing a printer is a minefield, but many of today’s models are impressively fast and affordable to run.
Read: How to choose the best printer in 2022ISPs do everything they can to stop latency affecting consumer internet access, but we can play our part as well
Read: How to stop latency ruining your online experiencesThe future of online safety is being fiercely debated at present, and businesses are being urged to add their voices to the discussion
Read: Online Safety Bill: have your say on the future of the internet!Studying your broadband bill can reveal errors and disparities, services you don’t need and savings you could be making.
Read: Are you paying for stuff you don’t want? Check your broadband bill!Buying refurbished consumer electronics is an easy way to reduce household spending, but are there questions about device safety?
Read: Refurbished gadgets help beat cost of living squeezeStarting college or uni this autumn in a shared property? Here’s what you need to know about student broadband contracts.

Comparing domestic and global broadband speeds demonstrates how the UK’s internet infrastructure is performing.
Read: UK vs The World… how does our broadband shape up?If you want to watch live football at home, platform divergence and rising living costs mean tough decisions need to be made.
Read: Where can I watch live football?There are growing concerns that a broadband provider strike may happen in the next few months.
Read: What happens if my broadband provider goes on strike?Fake online reviews devalue the internet. We explain what consumers need to know about this enduring phenomenon.
Read: Fake reviews: a growing plague on the internetThe prospect of receiving gigabit broadband in new homes is highly appealing, but it’s not something you can take for granted yet.
Read: Why are we still building homes without gigabit broadband?Setting up parental controls on your wifi ensures younger members of the household can’t stumble across age-inappropriate content.
We explain what are NFTs, how they’ve risen to prominence, and why they're a risky investment.
Read: Are NFTs just a con, or is there more to it?You’ve probably heard about it online, amid lots of excitable chatter. But what is the metaverse, and what will it involve?
Read: What is the metaverse?There are many reasons to turbo-charge your online privacy, so don't get caught out - start now!
Read: 8 easy ways to massively improve your online privacyDebate rages about the best version of Windows, and how these successes and failures should influence future generations of software
Read: Windows 11 is here… but which version was best?Consumer rights are limited if your broadband provider ceases trading, but with preparation you should be able to stay connected.
Read: What happens if my internet provider goes bust?The new WiFi 6 standard has been collaboratively developed to deliver the best wireless connectivity today’s tech can support.
Read: WiFi 6 is here – are you ready?When deciding how to choose a new laptop, you need to consider what the computer will be used for, where, and when
Read: How to choose a new laptopAs ISPs struggle to improve broadband infrastructure in remote or sparsely-populated regions, bonded broadband offers a workaround.
Read: What’s bonded broadband?Some of our belongings and possessions will outlast us all, but there are now compelling reasons to try and extend the lifespan of electronic devices as well
Read: How to extend the lifespan of electronic devicesStreaming content platforms are on the rise, even as the number of people able and willing to pay for them begins to decline
Read: Why streaming content is splintering across numerous platformsThere’s no definitive answer to the question of how fast should broadband be, but it’s possible to calculate minimum requirements fairly easily.
Read: How fast do I need my broadband to be?It’s more important than ever to avoid broadband scams nowadays, since our reliance on the internet has never been greater.
Read: How to avoid being scammed by a fake ISP ’employee’Broadband complaints levels are at all-time lows, thanks to a combination of ISP improvements and increasingly satisfactory line speeds.
Read: UK broadband customers have never had it so good…You don’t need to be a computing expert to launch an online store, with platforms simplifying site construction and ecommerce alike
Read: How to launch an online store quickly and easilyDespite attempts by streaming services to muscle in on crown jewels sporting events, the government are determined to maintain a degree of free-to-air coverage
Read: What are Crown Jewels sporting events?When money's tight, cheaper home broadband could help you fight back against the rising costs of living
Read: How to get a discount on your broadbandTor browser uses are many and varied, from safe communications in warzones to avoiding geolocation restrictions
Read: What can I do with the Tor browser?