Is NOW broadband any good?
We have reviews and ratings from 144 verified customers of NOW broadband.
We surveyed new customers 60 to 120 days after switching to NOW - here's what they told us:
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It took a long time to install the internet after signing up and, with no physical visit necessary to do so I'm not sure why it took so long. Once the appropriate date had arrived it took several days longer to actually receive functioning WiFi because of issues with setting up and incorrect/incomplete advice given when customer services were called. Eventually it was fixed, but some compensation was given as an apology. The first customer rep I spoke to was not ideal but the second one was very helpful. NOW offers a low monthly rate and I haven't had a problem with it on my android phone or computer, though my partner's iPhone occasionally has issues with connectivity. For the price, the speed is good enough for me and I feel I'm getting what I paid for.
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I switched to NOW Broadband and can't complain at all for what I pay. The monthly amount is suitable and affordable in comparison with my previous provider, and the length is 12 months, so better for me than a 24 month contract. The speed is great and useful for what I need. So far so good, no problems. Would highly recommend!
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Engineer visit went smoothly. No problems and very efficient and quick. Have experienced no problems whatsoever with my Now broadband so far. Speed fits my needs, I do not need gaming etc. Price is fantastic, as it the 12 month terms.
On average, people switching to NOW saved around £6.9 per month, and rated their NOW broadband 8.3/10.
New customers told us that they waited around less than 2 weeks between ordering and getting set up with NOW.
To read more about what customers think of NOW's broadband deals, check out our NOW Broadband reviews page for 141 more reviews and in-depth ratings data.
Everything you need to know about NOW Broadband
NOW is a pay-TV provider owned by Sky which launched in 2012. They started selling bundled TV and NOW Broadband deals in 2015, so it’s a relatively new entrant to the internet provider market.
If you must have premium TV channels along with your broadband then NOW Broadband is the cheapest way to do it.
Often calls are bundled together with NOW Broadband’s packages, so you may well find that evening and weekend calls come at no extra cost as part of your deal.
NOW Broadband’s star attraction is its access to Sky channels like Sky Cinema, Sky Sports and kids favourites like Nickelodeon, Boomerang and Cartoon Network through NOWTV bundles.
One month deals are a popular option but you can sign up for 12 month contracts too.
What can you get with NOW Broadband?
ADSL broadband
NOW Broadband offer standard broadband up to 17Mbps but their prices always include some element of TV package so aren’t competitive against simple broadband-only providers.
Fibre broadband
There’s two flavours of fibre to try with NOW Broadband, 38Mbps and 76Mbps. Unusually both these kinds are available on 12 month and one month rolling contracts.
Business broadband
Move along, nothing to see here.
Calls
Free Evening and Weekend Calls will add £4 a month to NOW Broadband deals, while Anytime Calls adds £8 a month.
Mobiles
Nothing doing with NOW Broadband.
TV
This is where NOW Broadband comes into its own. Monthly NOWTV passes for Kids, Entertainment, Sport and Sky are on the table.
Why choose NOW Broadband?
While it may not offer the best value broadband deals, streaming the latest TV boxsets through NOWTV definitely adds to the NOW Broadband sales pitch. Bundling broadband and TV together might get you the deal of your dreams, too.
If the little ones are doing your head in, plonk them in front of Peppa Pig or Spongebob. If you need some time out for yourself, there’s top-rated American dramas like Veep, The Blacklist, The Leftovers, Modern Family and Silicon Valley. You get it. It’s all about top TV. You can switch in and out of monthly passes so whatever tickles your fancy month to month is up for grabs.
Not sure if NOW Broadband is right for you? Have a look at what else you could get with our best broadband deals and compare before you order.
