Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

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What causes broadband outages?

Broadband outages can have a number of causes, and correctly identifying them is invaluable for managing without connectivity – or getting it restored

Read: What causes broadband outages?

Bitcoin and the cryptocurrency gold rush

The cryptocurrency gold rush is a digital roulette wheel, where fortunes have been made and lost with little clarity on whether competing currencies have a future

Read: Bitcoin and the cryptocurrency gold rush

Productivity software for home working

The home-working revolution has had a timely boost thanks to lockdown, and productivity software for home working can provide valuable assistance

Read: Productivity software for home working

How to handle blackmail emails

Although it’s tempting to respond to blackmail emails quickly, a more considered approach is always advisable for this unwelcome threat to our safety

Read: How to handle blackmail emails

Augmented reality in the home

It’s been a slow-burning revolution, but there’s a real prospect of augmented reality in the home becoming commonplace in the coming years

Augmented reality in the homeAugmented reality in the home Read: Augmented reality in the home

Protecting your mental health online

Protecting your mental health online has never been more important, and there are easy ways to ensure the online world doesn’t become overwhelming

Read: Protecting your mental health online

Has Disney+ been a success?

With millions of Disney+ contracts already taken out, the Disney Corporation’s expansion into on-demand media has been an unqualified success

Read: Has Disney+ been a success?

Ten tips for video calling

We’ve assembled a list of video calling tips which should make conference calls and online meetings more productive, effective and safe

Ten tips for video callingTen tips for video calling Read: Ten tips for video calling

How do chatbots work?

Chatbots are a common sight on many websites, and these automated AI programs can be useful in lieu of speaking to a real person

Read: How do chatbots work?

How to get the most out of Gmail

There are numerous ways to get the most out of Gmail, exploiting the full potential of Google’s iconic – and free – email service

Read: How to get the most out of Gmail

Video doorbells: do you need one?

Video doorbells have been touted as the latest advance in smart home security, but there are important factors to consider

Read: Video doorbells: do you need one?

The growth of dial-up nostalgia

Twenty-five years has elapsed since the internet went mainstream, and dial-up nostalgia is taking hold among those who remember it

Read: The growth of dial-up nostalgia

How to check if your broadband is down

It might seem obvious that an outage has occurred, but there are easy ways to check if your broadband is down, or whether the problem is more localised

Read: How to check if your broadband is down