Neil Cumins

Neil is our resident tech expert. He's written guides on loads of broadband head-scratchers and is determined to solve all your technology problems!

What Virgin Media’s Universal Credit broadband means for the industry

Virgin's new discounted offering is an innovative approach affordable broadband provision for low income households

Common broadband customer service issues – and how to respond

We consider some of the most common broadband customer service issues, identifying ways to respond to them and help resolve them

Ofcom could save out-of-contract broadband customers £270 million

Significant savings for many users, following a recent price review by the industry watchdog.

What are the best productivity apps for a pandemic?

With the pandemic forcing us to spend more time at home, what are the best productivity apps for work and play?

The UK regions with the slowest average broadband speeds revealed

The slowest average broadband speeds tend to be found in rural regions, and these connections impose tangible disadvantages in today’s online society

How to choose a new website address

It’s often an afterthought when launching a new online platform, but it’s crucial to choose a new website address which helps it stand out in a congested market

The best places to watch football this season

How to live without home broadband (temporarily)

The prospect of living without home broadband may seem daunting, but it’s surprisingly easy to manage short-term with advanced planning

How to tell native advertising from normal content

Getting started with PayPal

Common blogging mistakes – and how to avoid them

The biggest drawbacks of online gaming, and how to tackle them

There are various drawbacks of online gaming from both a technical and financial perspective, but every issue has a resolution

What SSL means – and why it’s about to change

With forthcoming changes to the way websites are secured, it’s important to know what SSL means and why it matters to consumers

What size of computer monitor should I choose?

There is fierce debate about the optimal monitor size, and the conclusion often depends on your own requirements and tastes

Could sewage pipes improve UK broadband?

It might seem bizarre but proposals being considered by the government may see it happen!

Why fast broadband could help you sell your home

The connection between broadband and house prices may not be obvious, but connection speeds have a tangible effect on your home’s desirability

Making sense of your first broadband bill

It can be difficult making sense of your first broadband bill, with a variety of different charges potentially applicable at once

Making the most of Instagram

Making the most of Instagram involves delving beyond the basics of posting and liking photos, to open up this sprawling platform’s true potential

The history of two factor authentication

Despite being an occasional annoyance, two factor authentication has been developed to optimise personal safety while online

How to work al fresco without losing productivity

Working outside productively represents one of the most compelling advantages of working from home, though it poses some specific challenges

Why are PC towers so big and bulky?

It may seem odd that PC towers are still on sale, yet these powerful machines retain a loyal audience and some desirable characteristics

A beginner’s guide to Linux

For decades, Linux has provided an alternative to the Windows and MacOS operating systems, and it also powers the Android smartphone platform

Why cost isn’t the only reason to switch broadband provider

There are various reasons why you might decide to switch broadband provider, and cost – though important – is by no means the only one

What causes broadband outages?

Broadband outages can have a number of causes, and correctly identifying them is invaluable for managing without connectivity – or getting it restored

How Prestel preceded the modern-day internet

There may not seem to be much connection between Prestel and the internet, but the Post Office’s communications platform was effectively Web 1.0

Bitcoin and the cryptocurrency gold rush

The cryptocurrency gold rush is a digital roulette wheel, where fortunes have been made and lost with little clarity on whether competing currencies have a future

Productivity software for home working

The home-working revolution has had a timely boost thanks to lockdown, and productivity software for home working can provide valuable assistance

How to handle blackmail emails

Although it’s tempting to respond to blackmail emails quickly, a more considered approach is always advisable for this unwelcome threat to our safety

Augmented reality in the home

It’s been a slow-burning revolution, but there’s a real prospect of augmented reality in the home becoming commonplace in the coming years

Protecting your mental health online

Protecting your mental health online has never been more important, and there are easy ways to ensure the online world doesn’t become overwhelming

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Neil Cumins

What Virgin Media’s Universal Credit broadband means for the industry

Common broadband customer service issues – and how to respond

Ofcom could save out-of-contract broadband customers £270 million

What are the best productivity apps for a pandemic?