Home » News » MoJ backlog on FOI, personal data leaves ICO fuming

MoJ backlog on FOI, personal data leaves ICO fuming

Tuesday, 9 January, 2018

The Information Commissioner’s Office (ICO) issued an stark warning for the UK Ministry of Justice after complaints it illegally held back personal information.

Complaints made about the department include outrageous delays and poor handling of people’s requests for their own personal data records.

The ICO revealed that in July 2017 there was a backlog of 919 subject access requests made to the MoJ, some of which went back to 2012.

Under the Data Protection Act government departments are duty bound to reveal records when requested and to do so without delay.

As of 10 November 2017, there were 793 requests that were over 40 days old, the prescribed period for a response from the Ministry.

This backlog contained 14 overdue requests from 2014, 161 from 2015, 357 from 2016 and 261 from 2017.

Despite the fact there had been some improvement recently the ICO said that the Justice Secretary Damian Green in the role of data controller, was still contravening section 7 of the Data Protection Act for failing to act ‘without undue delay,’ and providing ‘no reasonable explanation’ for the failings.

The commissioner is of the view that the data controller is contravening [the] data protection principle to the extent that the systems, procedures and policies in relation to him dealing with subject access requests submitted to the data controller are unlikely to result in compliance with those same requirements under the DPA.

- Elizabeth Denham, UK Information Commissioner, ICO

Transparency is a cornerstone of a modern democracy and public authorities must respect people’s rights to access to information.

That means responding to FOI requests within the statutory timeline of 20 working days, or with a short, permitted extension where weighing up the public interest is particularly complex.

- Graham Smith: Deputy Commissioner, The Information Commissioner’s Office

What rights do you have to your personal data?

Under the Data Protection Act and alongside the Freedom of Information Act anyone can request the right to get copies of any information held about them, by any organisation that processes your personal data.

This could include the local council, your former school or university, your workplace, any websites you’ve signed up to (especially dating websites or utilities companies)

There are some exemptions where authorities won’t release specific information, but for the most part your rights are that this request is enshrined in law.

As a parent you can request information held about your children. Under the Act, the best interests of the child will be considered when deciding what data to reveal.

Others can request on your behalf, for example, a solicitor acting on behalf of a client or an individual acting for someone else.

MAIN IMAGE: Marco Verch (modified)/CC BY 2.0

Tim Bamford author picture


Tim is a veteran freelance journalist writing extensively on internet news and cybersecurity.

News What's the story?

Keep up with the latest developments in UK broadband.

The biggest malware threats of 2020…so far

It’s been a year few of us will forget in a hurry, and we're only halfway through.

The biggest malware threats of 2020…so farThe biggest malware threats of 2020…so far Read more

Instagram could become the main news source for young people.

Reuters finds changes in the way younger users consume the news.

Read more

BT launches second line service

BT launches second broadband home line service for the new crop of home workers.

Read more

Best broadband areas for online gaming in the UK.

Read more

Help Learn with us

Make the most of the internet with our broadband library.

How to check if your broadband is down

It might seem obvious that an outage has occurred, but there are easy ways to check if your broadband is down, or whether the problem is more localised

How to check if your broadband is downHow to check if your broadband is down Read more

A guide to Big Tech alternatives.

It seems like we’re reliant on a small group of companies, are there alternatives?

Read more

Quick tips for boosting home broadband speed

Boosting speed can transform activities like streaming, gaming and accessing cloud storage

Read more

What’s the difference between hardware, firmware and software?

Read more