Ofcom has announced a new Call Cost Review into the prices of phoning premium 118 directory enquiries numbers as fears grow of households hit by extreme bills.
Although people have generally been spending less and less money on mobile and landline calls in recent years, Ofcom has expressed serious concern with rising call prices.
118 numbers, introduced in 2003, are used for a variety of directory enquiry services, with more than 400 currently operating in the UK.
Two numbers dominate the market: BT’s 118 500 and The Number’s 118 118.
The cost of these services ranges from 35p to an average £9 per call, so it is no surprise that Ofcom is concerned.
Why BT is turning its back on the landlines it used to champion
The end of landlines has been predicted many times before, but even BT is now turning its back on traditional telephone linesRead more
What’s it like living without the internet?
It’s hard to imagine living without the internet, yet millions of people across the UK have no day-to-day exposure to the virtual worldRead more
Why social media is addictive – and how to manage it
Managing social media addiction has become such a pressing topic, it should arguably be taught as part of the National CurriculumRead more
How COVID-19 changed our relationship with the internetRead more
How to read the news
In a world of fake news and online conspiracy theories, knowing fact from fiction is more important than ever!Read more
How to check if your security software even works.
Here are some top tips to help you check up on your security checkup.Read more
How to find great photographs online
Being able to find great photographs online can transform your website, social media timelines and online presence – especially if you’re not a natural photographerRead more