Home » News » Rated: Best UK ISP for Netflix

Rated: Best UK ISP for Netflix

Rated: Best UK ISP for Netflix

Tuesday, 30 January, 2018

Netflix has released its updated list of the fastest ISPs to stream Netflix content in the UK.

The Netflix ISP Speed Index collects streaming performance data from customers around the globe.

By calculating the average prime time bitrate that users receive, Netflix has compiled a leaderboard of the best and worst ISPs in the country.

What the results mean

Higher bitrates mean for more consistent, high-res video when watching any Netflix content. By their own guidelines, the minimum bitrate to stream Netflix is 0.5 Mbps.

A 3Mbps connection is recommended to stream Standard Definition content, and a 5Mbps speed is needed for HD video.

To watch Netflix’s Ultra HD content, which streams in a 4K resolution, you’ll need a hefty 25 Mbps connection for consistent quality.

Virgin fastest UK ISP for Netflix

1. Virgin

Virgin are ranked at the top of the list with an average bitrate of 3.96 Mbps.

This average is well within the range of Netflix’s recommended bitrate for Standard Definition, but falls short of the recommended HD bitrate.

2. BT

BT measure in at an average bitrate of 3.85 Mbps, falling just short of Virgin. Unlike Virgin, BT uses fibre broadband for its Infinity 1 and Infinity 2 packages, instead of DOCSIS cable.

3. Plusnet

The third fastest UK ISP for Netflix is Plusnet, offering an average bitrate of 3.65 Mbps.

4. EE

EE just misses out on the top three with a score of 3.51 Mbps.

5. Sky

Sky have climbed up one ranking place from last year with a bitrate of 3.46 Mbps. This is actually a drop in performance from their 2016 average of 3.47 Mbps.

6. TalkTalk

Trailing the pack is TalkTalk, with an average bitrate of 3.44 Mbps.

With a spread of less than 1Mbps between the fastest and slowest scores,  there is very little separating UK ISPs when it comes to Netflix.

Who to choose

Netflix have calculated these bitrates by averaging the speeds that both ADSL (up to 17Mbps) and fibre/cable (38Mbps and above) customers can achieve.

This means that bitrates will vary significantly between individual customers depending on their specific broadband packages.

If anything, these results show that all UK ISPs should be able to provide a quality Netflix service to the majority of customers.

Netflix increased its prices for UK customers late last year, with the cost of Premium membership rising to £9.99 a month.

Samuel Newman author picture


Samuel Newman is a consumer journalist and blogger based in Sheffield.

News What's the story?

Keep up with the latest developments in UK broadband.

The new homes with 1GB broadband connections

The new homes with 1GB broadband connectionsThe new homes with 1GB broadband connections Read more

What are ISPs and internet services doing to help during the Coronavirus crisis?

Total lockdown expected - can ISP’s and internet services offer any help?

Read more

BT confirm Gigabit broadband!

BT confirm the launch of their Gigabit home broadband package for Spring 2020!

Read more

Tips for home working during Coronavirus outbreaks

Read more

Help Learn with us

Make the most of the internet with our broadband library.

Why Connected Home over IP will change our lives

Why Connected Home over IP will change our livesWhy Connected Home over IP will change our lives Read more

Amazon Alexa or Google Assistant?

Read more

Protecting your content from plagiarism and reuse

Read more