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Broadband Guides | November 2025

You’re entitled to automatic compensation for broadband issues

Many consumers remain unaware they should be receiving automatic compensation for broadband issues.

You’re entitled to automatic compensation for broadband issues

What’s your broadband connection called?

We investigate the consumer confusion around broadband connection terminology

How are broadband connection problems defined?

Broadband connection problems affect most of us at some point, but how are they defined and what causes them?

What does RAM do, and why is it so important?