Broadband Guides

Learn how to get the best from your broadband.

Why is my computer running slowly?

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Understanding broadband line speed advertising

Broadband speeds were once misleadingly advertised as 'up to', but things have changed...

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Do I need my landlord’s permission to install broadband?

Do I need my landlord’s permission to install broadband? Read more

How to tell if you’re overpaying for broadband

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Why tomorrow’s broadband might not use cables or phone lines

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How Powerline adaptors can transform your broadband

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Is it still safe to use Windows XP?

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How do media streaming boxes work?

How do media streaming boxes work? Read more

What do I do if my broadband bill’s wrong?

Don't be afraid to question your provider if something seems off!

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What will WiFi 6 mean for consumers?

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What broadband speeds do I actually need?

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How hard will it be to replace all our copper phone lines?

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How to delete cookies and browsing histories

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How to keep the internet from harming your health

Broadband brings blessings and curses - here's how to mitigate the downsides.

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Can you trust ecommerce product reviews?

With online shopping more popular than ever, how much faith can we put in the ubiquitous star-ratings?

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How to get the best value out of Black Friday – every year

Are you prepared for the biggest deal day of the year?

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What can be done in terms of increasing internet access?

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How to haggle for a better broadband deal

It may not come naturally to us Brits, but sometimes you need to negotiate to get the best offer.

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Why it’s getting easier to make internet voice calls

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Five ways to browse the web anonymously

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How can we spot fake news?

In an evolving media landscape, we all need to tread carefully.

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What is ‘net neutrality’ and how does it affect UK broadband customers?

Could changes in the laws across the pond upset the UK market?

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