Broadband Guides

How to revive an old computer with a factory reset

Even if your PC or Mac is starting to fail, it’s often possible to revive an old computer by restoring it to factory defaults.

What are biometrics, and how do they keep us safe?

We examine the world of biometrics, including an exploration of what are biometrics used for

What do the lights on my broadband router mean?

Broadband router lights aren’t just a flickering irritation – they’re conveying important information

How to handle notspots

Online advertising’s evolution over the last 30 years

It’s been thirty years since online advertising first crept into our lives, and this industry has evolved at a phenomenal rate

A beginner’s guide to Outlook

Our beginner's guide to Outlook explains why this email package offers more than most people realise.

A beginner’s guide to using Wikipedia

Using Wikipedia is surprisingly easy, but editing the world’s biggest online encyclopaedia is much more complex.

Dos and don’ts when using a webcam

Using a webcam safely involves a little advanced planning – and plenty of common sense.

How to make sure your old tech doesn’t reveal personal data

Deleting personal data from old devices is crucial to protecting yourself against identity theft, data loss – and strange phone calls…

How to make the most of bookmarks and favourites

How to properly clean a computer

Knowing how to clean a computer properly could add years to its lifespan, while protecting you against real-world viruses.

A beginner’s guide to coding

Computer coding underpins everything our laptops, tables and smartphones do, yet it’s hugely misunderstood

How is ‘full fibre broadband’ defined?

The definition of full fibre broadband is a mystery to many consumers, despite Ofcom’s attempts at clarifying it

How to keep working when your broadband fails

Being able to keep working when your broadband fails can make an offline period surprisingly productive.

What is peer-to-peer file sharing, and is it legal?

Peer-to-peer file sharing is a popular – if controversial – method of distributing data online

Ten tips for selling your old computer

Why is my favourite website not accessible?

From server failures to essential maintenance, there are many reasons why you might suddenly find a website not accessible.

How to remove a deceased person’s digital footprint

As older generations increasingly adopt the internet, it’s vital to know how to remove a deceased person's digital footprint

What’s causing my broadband to drop out?

Broadband dropouts are frustrating and inconvenient, but it’s always worth investigating the root cause.

What causes buffering?

The question ‘what causes buffering’ is often asked – but only usually once it’s already happened…

Ten steps to creating a new website

Creating a new website becomes simple if you follow ten logical stages – and avoid a few obvious pitfalls…

Five things which can block WiFi around the home

Any list of things which can block WiFi will include unexpected barriers including water, wood and wireless baby monitors

Why can’t I access my email?

Being unable to access email is frustrating, but it’s usually temporary – and there may be workarounds

Do I really need to do system updates on my computer?

They are annoying and often inconveniently timed, but system updates can be crucial for the health of your PC or Mac.

Staying safe: how to tackle online extortion

Recognising and understanding online extortion could prove invaluable if you find yourself being threatened or coerced.

Could a desktop PC last forever?

Desktop PCs are highly accessible and constructed using separate components, so can a PC last forever in the right hands?

What is HTTPS, and why does it matter?

What is HTTPS? Only the most secure form of web content distribution, and one which every website should adhere to nowadays

Tips for freeing up hard drive space

Freeing up hard drive space helps maintain your computer’s functionality, and it doesn’t require a computing degree

Help! Why won’t my computer connect to the internet?

If your computer won't connect to the internet, there are plenty of things you can try before contacting your ISP’s technical support team.

How much information about you is on the internet?

The vast quantities of personal data online represent a goldmine for companies, but a minefield for consumers

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Broadband Guides

How to revive an old computer with a factory reset

What are biometrics, and how do they keep us safe?