How to beat Virgin Media price increase: 5% hike from November 2017

Thursday, 3 August, 2017

Five million current Virgin Media broadband, TV and home phone customers are facing price rises of nearly 5% from November 2017.

Depending on your bundle with Virgin, you could see between £1.99 and £3.99 added to your monthly bill.

Some customers will see rises in excess of £48 a year starting from October, with all customers seeing price rises by November 2017.

The price hikes were announced on Tuesday 1 August on Virgin’s online Community Forum – Virgin says it has been sending out letters and emails to cable broadband and TV customers this week.

A spokesperson for the company blamed the rises on an increase in the number of customers streaming video and audio content.

How to beat the hikes

If you’ve had enough of Virgin now you know your prices will be going up by as much as £3.99 a month from November 2017, you can always switch for a better deal.

1. You can quit Virgin penalty-free within 30 days

Since 2014 Ofcom has given consumers and businesses the right to cancel their contract if they face unexpected mid-contract price rises.

If an ISP raises its prices while you’re still in contract with them – as Virgin has done here – you have the right to cancel and it won’t cost you anything.

All you need to do is contact Virgin with confirmation of the price rises. In this case that’ll be the letter or email you get from Virgin. You’ll also need to give them 30 days’ notice.

2. Switching to a better deal

See what our in-house reviewers think are the best value fast fibre broadband deals for summer 2017.

BroadbandDeals.co.uk scours the market daily for the best deals. You can also jump straight to our Home Broadband comparison page to quickly find the best deal for you.

Tom Rodgers author picture

By:

Tom is a tech journalist and former Editor at BroadbandDeals.co.uk.

News What's the story?

Keep up with the latest developments in UK broadband.

BT and O2 launch 5G in the same week!

BT and O2 are the latest networks to enter the bitter high street 5G battle.

BT and O2 launch 5G in the same week!BT and O2 launch 5G in the same week! Read more

UK Porn block for children has been scrapped.

The government’s controversial ‘porn blocker’ plan, mired in delays and problems, has been officially scrapped.

Read more

Gigaclear undertake costly fibre install UNDER River Severn to reach rural customers

The upstart ISP embarks on ambitious plan to ensure rural customers have access to full fibre broadband!

Read more

New rules bring full-fibre to apartment blocks

New measures help ISPs sidestep rogue landlords

Read more

Help Learn with us

Make the most of the internet with our broadband library.

Minimum connection speeds for common online activities

Read more

How many companies provide full fibre broadband?

Read more

What is Britbox, and how do I get it?

The latest addition to the crowded TV Streaming market may struggle to break through

Read more