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Broadband Guides

Learn how to get the best from your broadband.

How to switch broadband

How to switch broadband

Broadband slow? Blame Christmas Lights, then the kids

How to haggle for a better broadband deal

How to watch BT Sport on broadband with Sky, TalkTalk, Plusnet, Virgin

How do I change the password on my Virgin router?

How do I cast BT Sport to my TV from my mobile?

Know your rights: How to solve a serious broadband problem with ADR

Know your rights: How to solve a serious broadband problem with ADR

How to get the latest Windows 10 updates early

Traffic management – what is it and who does it?

Complaints contact details for all broadband providers

Do I need a TV licence?

Broadband data: Find out how much you use

What does Ofcom actually do?

What does Ofcom actually do?

Is it okay to post pictures of your kids online?

Top tips to help get older friends and family online

Can I use home broadband for my business?

What is Dark Fibre and how will it cut broadband bills?

How to secure your router to keep hackers out

Mobile broadband: A beginner’s guide

FTTC vs FTTP: What do they mean for broadband?

What is 5G and how do I get it?

Rural broadband: How bad is it, and what can you do?

ADSL vs Cable vs Fibre? What’s the best for home broadband?

Superfast, hyperfast or ultrafast broadband – what does it all mean?

What if I can’t get fibre broadband?

How does the internet work?

What broadband speed do I need?

How important is your router? Is it worth upgrading?

What is latency and how does it kill fast internet?

How to declutter: Spring cleaning your computer for better security