The ISPs you don’t want to have to make a complaint to
ISP customer service remains a key differentiator, and Ofcom research reveals some brands are achieving more than others


ISP customer service remains a key differentiator, and Ofcom research reveals some brands are achieving more than others
The phenomenon of random words in spam emails might seem pointless, but these unwanted messages are sent quite deliberately
Read: Why do spam emails contain random words?Free public WiFi has become big business, as a way of attracting and retaining customers for longer
Read: How does free public WiFi work?Password managers are growing in popularity, as a way of simplifying online security and reducing password frustration
Read: It’s time to invest in a Password ManagerDeciding which web browser to use can affect how you experience the internet, yet it’s a choice few of us invest much thought in
Read: Does it matter which web browser you use?There’s more than one difference between a mobile dongle and a MiFi hub, which is worth understanding if you need temporary (or portable) internet access
With fibre optic cable data transfer speeds hitting new records, it’s interesting to see how quickly these pipes can distribute digital data
Read: How quickly can fibre optic cables transmit data?The question of are QR codes safe has become a hot topic in our post-lockdown society, when it seems every public building requires a QR login
Read: Are QR codes safe to use?From garage enterprises to gateway businesses, a proprietary email address is one of the most important tools any small company can call upon
Read: A proprietary email address could save your small businessThere are many reasons why cancelling a broadband contract early may be advantageous, but it could be expensive if not handled correctly.
Read: Tips for cancelling a broadband contract earlyThe definition of what is a smart home has changed over the years, and today it incorporates everything from green energy to automation
As one of the internet’s stealthier monitoring tools, email tracking pixels represent a shift in the way companies record our actions
Read: What are email tracking pixels, and why are they used?If you can persuade landlords to improve broadband, there are clearly defined benefits for all parties.
Read: How to persuade your landlord to upgrade your broadbandMillions of consumers would benefit from the faster internet speeds offered by cable services, yet these are often unavailable, even in urban areas
Read: Why is it hard to get new cable services in established areas?Buying domain names might seem intimidating, but it’s actually a straightforward way of reserving a corner of the internet
Read: What are domain names, and how do I buy one?The UK broadband network busiest periods often occur when we’d most like to be online ourselves, but forward planning can reduce the frustration of slow connections
Read: When is the UK broadband network busiest?Although the loss of internet connectivity can be frustrating, there are other ways to stay online during a WiFi outage
Read: Four ways to stay online during a WiFi outageEffective inbox management is important whether you’re running a business, working from home or simply trying to keep on top of personal messages
Read: Ten tips for effective inbox managementWindows 10 shortcuts have been created to make people’s lives easier, yet they’re rarely remembered or used by the public
Read: Ten little-known Windows 10 shortcutsThere are many reasons why you might want to take a website global, introducing its contents to new audiences and translating it into different languages
Read: How to take a website globalAnything which helps in terms of simplifying working from home should be adopted as a matter of priority, to improve efficiency and practicality
Read: Tips for simplifying working from homePackaging home electronics properly minimises the risk of damage occurring during transit – keeping them safe and secure during a house move
Read: Dismantling and packaging home electronics for a house moveAlthough many people are quite happy to use Amazon’s smart speaker in its default setting, there are plenty of ways to personalise Alexa
Read: How to personalise AlexaPublic WiFi network security is a major concern, which can be alleviated using a number of common-sense and technological solutions
Read: Staying safe while using public WiFi networksDespite widespread confusion about the differences between CPUs and GPUs, these two processor units perform very different tasks
Read: The differences between CPUs and GPUsIf you live beyond the reach of cable services, satellite broadband may represent your best chance of a decent internet connection.
Read: Satellite Broadband – Data from the SkiesWith more of our careers spent in video conferencing than ever before, overcoming Zoom anxiety is vital to productivity and performance
Read: Tips for overcoming Zoom anxiety