How does viral marketing work?
Viral marketing is one of the internet age’s most successful – yet also most challenging – promotional methods.


Viral marketing is one of the internet age’s most successful – yet also most challenging – promotional methods.
Data harvesting funds free services by allowing shadowy agents to persuade and predict our behaviour, at the cost of our personal privacy.
Read: Data harvesting – the price you pay for free online servicesThe question of will AI replace writers has been asked many times – but the answer doesn’t change.
Read: Will AI replace writers?Broadband from lampposts might sound implausible, but it’s already being trialled in Scotland.
Read: Lampposts might be the future of home broadbandHow accurate is broadband advertising? Reassuringly, the answer is far more than it used to be.
Read: Broadband advertising more accurate than ever, but still needs improvementInternet access overseas isn’t always as fast, dependable or trustworthy as the UK’s online infrastructure.
Fake online reviews are a scourge of the internet, but retailers are staging a patchy fightback against them
Read: What’s being done to tackle fake reviews?The threat of AI is filling column inches at present, but should we really be concerned about the rise of the machines?
Read: How big a threat is artificial intelligence?A national underground asset register might stop broadband outages by showing utility companies where infrastructure is buried.
Read: Plan to map the world under our feet could stop broadband outagesThe latest Which? broadband satisfaction survey has revealed the best and worst ISPs. Is yours among the latter?
Read: Is your ISP the worst in the UK?Bizarre reasons for broadband outages range from teething squirrels to out-of-control milk vans and old TV sets.
ISP consolidation is accelerating, with brands including Shell Energy, CityFibre and Trooli potentially disappearing from the UK.
Read: Is choice shrinking in the UK broadband market?UK broadband speeds are officially slower than connections to the moon, according to new research.
Read: Broadband to be faster on the moon than in parts of the UKNew home gigabit broadband availability means top speeds and reliability, but some regions are left behind.
Read: Gigabit broadband now available in over 99% of new homesThe metaverse is growing rapidly, but its future lies in assisting daily life rather than replacing it.
Read: The metaverse will be AR not VR-poweredScotland's R100 broadband scheme is years behind schedule, and delays are only going to get worse
Read: What happened to Scotland’s R100 broadband rollout?Broadband price rises are set to add further strain on household budgets, but there are ways to fight back
Read: Your broadband bill is about to go up in 2023Hybrid working has become the default position in many employment sectors, with numerous factors preventing full-time returns to the office.
Read: Analysis: remote and hybrid working will remain the new normalWe investigate who owns UK broadband firms, and uncover some surprising answers along the way.
Read: Revealed: who owns the UK’s broadband firms?Connections 50 times the current fastest could be found in our homes within a decade. What could you do with that much speed?
Read: World Broadband Association predicts 50Gbps fibre by 2030The smart exercise-bike phenomenon has had a tough year, but for those with deep pockets Peloton is top of the leaderboard.
Read: Peloton still high on Christmas wishlists despite post-pandemic strugglesAverage speeds are on the up, but UK cities still lag well behind worldwide neighbours.
Read: Ofcom report reveals the state of British Broadband in 2022AI-generated video fakes may be the latest insidious threat to online safety. Here's how to spot one.
Read: Deepfakes threaten our perceptions and wellbeingThe coming weeks will see a surge in spending - here are some points to consider when shopping online this winter.
Read: Black Friday 2022: Pros and Cons of shopping onlineThe consolidation of brands may not be a cause for concern, but it’ll be notable when you look for a new provider.
Read: The UK broadband market is shrinkingThis favoured technique of hackers and cybercriminals is a growing phenomenon internet users should be wary of.
Read: Beware: keystroke logging malware on the riseProperty listings and broadband coverage could be combined under new proposals, giving consumers better insight into domestic connectivity
Read: Property listings may need to include broadband coverage in future