How to get the best results from broadband customer service
Your broadband provider's call centre staff are the gatekeepers of a functioning home internet connection, so keeping them on-side is crucial.
Broadband Guides
Do I have to buy a smart TV nowadays?
Smart TVs are ubiquitous, but it’s still possible to buy a television which isn’t internet enabled.
Read: Do I have to buy a smart TV nowadays?What is a botnet?
We explore the phenomenon of zombie computer networks, explaining what are botnets used for and how they’re assembled
Read: What is a botnet?Is Bing a good alternative to Google?
Read: Is Bing a good alternative to Google?How to choose the best printer in 2022
Choosing a printer is a minefield, but many of today’s models are impressively fast and affordable to run.
Read: How to choose the best printer in 2022How to stop latency ruining your online experiences
ISPs do everything they can to stop latency affecting consumer internet access, but we can play our part as well
Read: How to stop latency ruining your online experiencesAre you paying for stuff you don’t want? Check your broadband bill!
Studying your broadband bill can reveal errors and disparities, services you don’t need and savings you could be making.
How to choose the best deal for student broadband
Starting college or uni this autumn in a shared property? Here’s what you need to know about student broadband contracts.
Read: How to choose the best deal for student broadbandWhere can I watch live football?
If you want to watch live football at home, platform divergence and rising living costs mean tough decisions need to be made.
Read: Where can I watch live football?What happens if my broadband provider goes on strike?
Read: What happens if my broadband provider goes on strike?How to set parental controls on broadband use
Setting up parental controls on your wifi ensures younger members of the household can’t stumble across age-inappropriate content.
Read: How to set parental controls on broadband useWhat is the metaverse?
You’ve probably heard about it online, amid lots of excitable chatter. But what is the metaverse, and what will it involve?
Read: What is the metaverse?8 easy ways to massively improve your online privacy
There are many reasons to turbo-charge your online privacy, so don't get caught out - start now!
What happens if my internet provider goes bust?
Consumer rights are limited if your broadband provider ceases trading, but with preparation you should be able to stay connected.
Read: What happens if my internet provider goes bust?How to choose a new laptop
When deciding how to choose a new laptop, you need to consider what the computer will be used for, where, and when
Read: How to choose a new laptopWhat’s bonded broadband?
Read: What’s bonded broadband?How to extend the lifespan of electronic devices
Some of our belongings and possessions will outlast us all, but there are now compelling reasons to try and extend the lifespan of electronic devices as well
Read: How to extend the lifespan of electronic devicesHow fast do I need my broadband to be?
There’s no definitive answer to the question of how fast should broadband be, but it’s possible to calculate minimum requirements fairly easily.
Read: How fast do I need my broadband to be?How to avoid being scammed by a fake ISP ’employee’
It’s more important than ever to avoid broadband scams nowadays, since our reliance on the internet has never been greater.
Read: How to avoid being scammed by a fake ISP ’employee’How to launch an online store quickly and easily
You don’t need to be a computing expert to launch an online store, with platforms simplifying site construction and ecommerce alike
Read: How to launch an online store quickly and easilyWhat are Crown Jewels sporting events?
Despite attempts by streaming services to muscle in on crown jewels sporting events, the government are determined to maintain a degree of free-to-air coverage
Read: What are Crown Jewels sporting events?How to get a discount on your broadband
When money's tight, cheaper home broadband could help you fight back against the rising costs of living
Read: How to get a discount on your broadbandWhat can I do with the Tor browser?
Tor browser uses are many and varied, from safe communications in warzones to avoiding geolocation restrictions
Read: What can I do with the Tor browser?Do you know your broadband connection speed?
Broadband connection speeds might seem mysterious, but there are easy ways to check your home’s upload and download speeds.
Read: Do you know your broadband connection speed?How to choose a PC for gaming
Our gaming PC buying guide explains what to look for when buying a rig to run today’s most resource-intensive software titles.
Read: How to choose a PC for gamingA beginner’s guide to WordPress
In our beginner's guide to WordPress, we explain how to use the software underpinning over a third of all websites currently in existence
Read: A beginner’s guide to WordPressHow to get a broadband discount with Universal Credit
Over 4 million low-income households in the UK could cut up to 50% off broadband bills by switching to a 'social tariff'.
Read: How to get a broadband discount with Universal CreditBroadband and WiFi are not the same thing
Broadband and WiFi are often confused, yet the differences between them deserve understanding – especially when faults arise.
Read: Broadband and WiFi are not the same thingHow to cushion yourself against broadband price rises
Broadband price rises have been in the news recently, but there are ways to reduce their impact on already-stretched household finances
Read: How to cushion yourself against broadband price risesWhat are shared and dedicated web hosting?
The differences between shared and dedicated web hosting are significant – yet most consumers wouldn’t notice the difference
Read: What are shared and dedicated web hosting?- 2025
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