Complaints contact details for all broadband providers
Broadband Guides
Do I need a TV licence?
Read: Do I need a TV licence?Broadband data: Find out how much you use
Read: Broadband data: Find out how much you useWhat does Ofcom actually do?
Read: What does Ofcom actually do?Is it okay to post pictures of your kids online?
Read: Is it okay to post pictures of your kids online?Top tips to help get older friends and family online
Read: Top tips to help get older friends and family onlineCan I use home broadband for my business?
What is Dark Fibre and how will it cut broadband bills?
Read: What is Dark Fibre and how will it cut broadband bills?How to secure your router to keep hackers out
Read: How to secure your router to keep hackers outMobile broadband: A beginner’s guide
Read: Mobile broadband: A beginner’s guideFTTC vs FTTP: What do they mean for broadband?
Read: FTTC vs FTTP: What do they mean for broadband?What is 5G and how do I get it?
Read: What is 5G and how do I get it?Rural broadband: How bad is it, and what can you do?
ADSL vs Cable vs Fibre? What’s the best for home broadband?
Read: ADSL vs Cable vs Fibre? What’s the best for home broadband?Superfast, hyperfast or ultrafast broadband – what does it all mean?
Read: Superfast, hyperfast or ultrafast broadband – what does it all mean?What if I can’t get fibre broadband?
Read: What if I can’t get fibre broadband?How does the internet work?
Read: How does the internet work?What broadband speed do I need?
Read: What broadband speed do I need?How important is your router? Is it worth upgrading?
Read: How important is your router? Is it worth upgrading?What is latency and how does it kill fast internet?
This hidden enemy slows websites and gaming to a crawl - don't let it slow you down.
Read: What is latency and how does it kill fast internet?How to declutter: Spring cleaning your computer for better security
Read: How to declutter: Spring cleaning your computer for better securityPhishing: How to protect yourself to beat the scammers
Read: Phishing: How to protect yourself to beat the scammersRemember old-style dial-up? Here’s how broadband is different
Read: Remember old-style dial-up? Here’s how broadband is differentHow fast does your internet need to be to stream?
Read: How fast does your internet need to be to stream?Tips for making the internet child-friendly
Read: Tips for making the internet child-friendlyWireless internet: How to get the most out of it
Read: Wireless internet: How to get the most out of itImproving Broadband Speed
Read: Improving Broadband SpeedHow to complain about your broadband provider
No one wants to, but if you need to make a complaint about your internet provider, here's how to go about it.
Read: How to complain about your broadband providerCancelling your broadband contract
Read: Cancelling your broadband contractDo I Need a Credit Check for Broadband?
Read: Do I Need a Credit Check for Broadband?- 2024
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