Broadband Guides

Common broadband customer service issues – and how to respond

We consider some of the most common broadband customer service issues, identifying ways to respond to them and help resolve them

What are the best productivity apps for a pandemic?

With the pandemic forcing us to spend more time at home, what are the best productivity apps for work and play?

Common blogging mistakes – and how to avoid them

The biggest drawbacks of online gaming, and how to tackle them

There are various drawbacks of online gaming from both a technical and financial perspective, but every issue has a resolution

The history of two factor authentication

Despite being an occasional annoyance, two factor authentication has been developed to optimise personal safety while online

How to work al fresco without losing productivity

Working outside productively represents one of the most compelling advantages of working from home, though it poses some specific challenges

Why are PC towers so big and bulky?

It may seem odd that PC towers are still on sale, yet these powerful machines retain a loyal audience and some desirable characteristics

A beginner’s guide to Linux

For decades, Linux has provided an alternative to the Windows and MacOS operating systems, and it also powers the Android smartphone platform

Why cost isn’t the only reason to switch broadband provider

There are various reasons why you might decide to switch broadband provider, and cost – though important – is by no means the only one

What causes broadband outages?

Broadband outages can have a number of causes, and correctly identifying them is invaluable for managing without connectivity – or getting it restored

How Prestel preceded the modern-day internet

There may not seem to be much connection between Prestel and the internet, but the Post Office’s communications platform was effectively Web 1.0

Bitcoin and the cryptocurrency gold rush

The cryptocurrency gold rush is a digital roulette wheel, where fortunes have been made and lost with little clarity on whether competing currencies have a future

Productivity software for home working

The home-working revolution has had a timely boost thanks to lockdown, and productivity software for home working can provide valuable assistance

How to handle blackmail emails

Although it’s tempting to respond to blackmail emails quickly, a more considered approach is always advisable for this unwelcome threat to our safety

Augmented reality in the home

It’s been a slow-burning revolution, but there’s a real prospect of augmented reality in the home becoming commonplace in the coming years

Protecting your mental health online

Protecting your mental health online has never been more important, and there are easy ways to ensure the online world doesn’t become overwhelming

How fast can fibre cabling transmit data?

Fibre cable data speeds are increasing to the point where networks should have the capacity for tomorrow’s data requirements

Ten tips for video calling

We’ve assembled a list of video calling tips which should make conference calls and online meetings more productive, effective and safe