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Home » Help

Broadband Guides

Learn how to get the best from your broadband.

Mobile broadband: A beginner’s guide

Mobile broadband: A beginner’s guide

FTTC vs FTTP: What do they mean for broadband?

What is 5G and how do I get it?

Rural broadband: How bad is it, and what can you do?

ADSL vs Cable vs Fibre? What’s the best for home broadband?

Superfast, hyperfast or ultrafast broadband – what does it all mean?

What if I can’t get fibre broadband?

What if I can’t get fibre broadband?

How does the internet work?

What broadband speed do I need?

How important is your router? Is it worth upgrading?

What is latency and how does it kill fast internet?

How to declutter: Spring cleaning your computer for better security

Phishing: How to protect yourself to beat the scammers

Phishing: How to protect yourself to beat the scammers

Remember old-style dial-up? Here’s how broadband is different

How fast does your internet need to be to stream?

Tips for making the internet child-friendly

Wireless internet: How to get the most out of it

Improving Broadband Speed

How to Complain to Your Broadband Provider

Cancelling your broadband contract

Do I Need a Credit Check for Broadband?

Your Broadband Consumer Rights

What is Fair Usage?

Is A Wired or Wireless Connection Better?

Telephone contacts for broadband providers

Changing Your Wi-Fi Password

Is There a Device Limit?

Why Can Only Certain Areas Get Fibre?

What internet speed do I actually need?

Basic Cyber Security Tips Everyone Should Know